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"Our family booked two nights with this hotel after spending four nights at two other Fletcher hotels in the Netherlands, and we were VERY disappointed! We arrived to a room that was SIGNIFICANTLY different than the one displayed on EXPEDIA’s site. When we asked for another room or our money back to use at another hotel, our request was denied and we were offered complimentary drinks. Being that it was after 7pm, and we had been on the road all day, we had no option but to stay in this horrible room. They were kind enough to provide an adequate room for the second night, however, they refused to refund us the full amount for the first night, and rather offered us a €40 partial refund. We have spent thousands of dollars over the years with Expedia and sadly, we will no longer be able to use their services after they did not provide the support we needed in this instance. We will also be avoiding the Fletcher family hotels going forward as well. This experience spoiled our last nights in Europe, and we were hoping this could have been dealt with in a more fair manner."

"Clean room, bathroom modern. Only negative it is next to strain station and you will hear th trains depending on position of your room"

"Breakfast under staffed hence slow, slow replenishment of buffet. All staf delightfull. Tv in room not working, cross making."

"Breakfast was really good. The room was nice and clean. Conveniently close to Efteling! "

"Beautiful hotel located in a park with an easy walk to central Eindhoven. The desk staff were particularly helpful sorting out an issue with the automated parking machine saving a lot of inconvenience and a potentially expensive parking ticket. The food is excellent."

"Decent place , nice area."

"The breakfast was absolutely amazing. The hotel also let you pack a lunch from the breakfast layout, which helped a lot with saving money when visiting Efteling as well as when traveling the next day. The choices at breakfast were so good! The room was quiet and we had everything we needed. We slept well and we were grateful for such a nice place to come back to after the 2 very long days. It was also super close to an Albert Heijn store which made it very convenient. The rooms did not have refrigerators. The staff were exceptionally helpful and carried the luggage upstairs and back down at the end of our stay. They had great ideas for places to eat and places to get what we needed. I would definitely stay here again."

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"This hotel is currently a construction site, which came as a shock after a long drive from the UK. While the guest rooms themselves appear as shown in the photos and seem to have been completed, the rest of the hotel is still undergoing significant renovation works. The restaurant and bar are housed in a temporary structure. Although functional, it felt very basic and not what one would expect from a finished hotel. On check-in, we were initially allocated a room that had not been cleaned or prepared. We were moved to another room, but this was a disappointing start to our stay. We were also informed that rooms are not cleaned daily due to an eco policy. While I fully support environmentally friendly initiatives, this felt more like a cost-saving measure than a genuine sustainability effort. At check-out, we were asked to pay the city tax again, despite having already paid it at check-in, which caused further frustration. Most disappointing was the lack of transparency during the booking process. There was no mention on Expedia that the hotel was undergoing major construction. Had this been clearly stated, we could have made an informed decision about whether we wanted to spend a weekend in a hotel still under renovation."