Find hotels near Cinemark Mall St. Matthews, Louisville from ￥11,992

"I've stayed at Hyatts for many years. This is the first time I was charged $10 on top of the room fee. The location was in Louisville not in a busy area at all. When we checked in they asked if I planned to park at the hotel. Where else would I park? The hotel itself was very outdated. The light next to the bed was do old it was nearly impossible to turn it to get it to come on. There are no usb plugs next to the bed. There was a tin of light coming in the room from under the door. The best thing about our stay was the bed and pillows were super comfy."

"Food is great- get hot Breakfast & Dinner. Can get a little crowded at pool but was overall nice stay. First night room was awesome. Second night next room was not cleaned well, but everything else was great. "

"Yes it was. Staff wasn’t always around to assist. "

"We had a great stay here. The staff was amazing and so nice! They were very accommodating for our time there. Overall was clean and parking was not an issue at all. "

"It's obvious the owners of this hotel are only interested in the bare bones minimums of operating at a hotel. They put no effort or investment into this property. The best thing I can say about it is the property location which is two or three minutes from just about everything you need, and the size of the rooms, which were substantial. The property itself has a grimy unclean look and feel to it. The breakfast offerings were not only scant, but horrible in general. I will say the person who checked us in was quite nice, personable, and very helpful. But we checked in late in the evening and the person behind the desk changed before we unloaded our things from the car and settled into the room. The new person at the desk was unattenive and lacked the personality worthy of working at a front desk. Someone had dropped a piece of candy or some other type of food on the floor and it was swarming with the ants. My wife told the attendant twice and she didn't flinch. She sort of gave a dismissive look as if to say, why are you telling me? She didn't call anyone and she made no effort to rise from her seat to see what we were talking about, nor did she simply walk and wipe it up. Maybe it wasn't part of her job description, nevertheless, it could've been a 10 second remedy which she chose not to perform. The last thing one of our fellow travelers said was, "I can't believe this is a Wyndham. In my head,I had a different idea of what Wyndham's were. Well, now I can cross them off""

"Good location and workout area."

"Friendly front desk staff at check in. Rooms were clean, pool was great, breakfast was well stocked with different options. "

"Horrible staff and if you dont pay upfront they will give your room away with no notice"

"Great Stay – Clean, Comfortable & Convenient I had a really solid experience during my stay. The room was very clean and well-maintained, which made it easy to relax right away. The bed was comfortable, and everything felt fresh and organized. The staff was friendly and professional from check-in to check-out. They were quick to answer questions and made the whole process smooth, which I appreciated. Breakfast was simple but good—plenty of options to get your day started, whether you want something quick or a full plate. The dining area was clean and restocked regularly. This is also a great spot if you’re traveling for business. The Wi-Fi was reliable, and the room setup made it easy to get some work done without distractions. Overall, I’d definitely stay here again. It’s a solid choice for both short visits and longer stays."