Chotrana Vacations from ￥158,750

Excellent hotel and specifically the staff

We stayed at the carthage suite for 3 nights. It was very comfortable. There is a bar/lounge just one floor up but that did not bother me at all. We slept well, the room gets nice and dark for a great rest. The room was in a very clean condition. There is tea, coffee machine, and lots of choices to chose from the mini bar. The tub is very big, with a sink and big mirror. The toilet is separate with it's own sink. There is nice gel hand soaps, body soap and shampoo which were organic and smelled so nice. All the staff at the property were very polite and friendly. The breakfast was very fresh, with a chef making nice omelets, a nice expresso coffee maker, fresh baked bread, lots of desserts, cheeses, vegetables, and hot foods. The staff made us feel welcome. The entrance has a security that made me feel very safe. We also ordered room service, the food comes from the luna sky bar also which the food was superb. In addition, we walked around the hotel and there are so many nice coffee shops and a turkish restaurant with delicious foods. We loved our stay.

The positives: very kind and friendly staff, well maintained gardens, clean bedrooms and tidy environment. Pleasant and well maintained path to the private beach. Good VFM. The negatives: in October none of the bar area is open after 6pm, no food available other than going into the main Carthage Thalasso hotel. It isn’t immediately clear that you can use the Carthage Thalasso facilities, that should be much more easily found. The main indoor pool area is quite tired, with a roof that leaks in the rain. The main negative is the kitchen. It’s sold as self catering apartments but the kitchen is poorly equipped. We were in a suite meant to have a double bed and a sofa bed (which wasn’t a sofa bed- more on that later); so should theoretically sleep 4 and that was how it was described. However, the kitchen equipment consisted of 2 forks, 2 knives, 2 dessert spoons, 2 small cups and saucers, 2 small tumblers, 2 small plates and 2 small dinner plates. There was no cooking utensils. There was one ancient and grubby cooking pot and one frying pan with a very wobbly handle. To be fair the fridge and freezer were new and very clean. The bed situation was odd. As mentioned it was sold as “with sofa bed”- and there was a sofa where the back cushions could be taken off to make a bed. But we had to ask for extra bedding. In the general area: There’s no public transport though there are readily available taxis. The next door Carrefour supermarket is very well stocked and handy.

Very neat and clam place. I love it, it’s within a hospitality school. Felt comfortable, the associates care about you and your safety and quick response to anything.

Very good value for cost.