Find Family Hotels in Chippenham

"Lovely hotel, great location. Real highlight was the staff; every single person we encountered was genuinely kind, thoughtful and couldn’t do enough to help. I was running the Bath half and we arrived back to collect our bags absolutely soaked - the staff member offered us the use of the spa area to change - this was hugely appreciated! "

"The staff were very attentive and responsive. Some common areas like the dining area carpet need attention but overall lovely stay."

"Fantastic facilities, great Customer Service "

"Excellent value for money "

"Lovely stay "

"I chose to stay here after seeing the images of a pool and spa facilities. However, it was disappointing to find that after paying for my stay, which can be well over £200 a night here, you still have to pay £10 to use the pool. That just seems really tight to me."

"Impressive facilities, decent restaurant serving very good meals, buffet breakfast was of good quality with plenty of options. Some minor decor and cleanliness issues in the en-suite."

"The hotel is on a motorway service station, and although the windows were closed you could hear the refrigerator trucks all night long. The room had no heating that worked so was freezing all night."

"Great location for visiting Bristol. Hotel a little run down. Staff friendly and enthusiastic but a little bit inept. Over complex air con and heating system a particular issue. "