Chinese Arts Centre

I had booked a twin room several months ago. On arrival we were given the keys to a double room. When we returned to reception the receptionist was adamant that the hotel was full and that I had actually booked a double room. I insisted that I had not - and eventually a twin room was found for us. When I checked my booking it clearly stated the twin room - so I was upset that the person was trying to infer that the error was mine. The room we were allocated was perfectly fine but I would recommend having a copy of your reservation when checking in.

An absolutely lovely stay and a charming old landmark hotel

Great hotel