4/10 (不満)
宿泊されたお客様
グループ旅行
2025 年 7 月 15 日
気になった点 : 清潔度
Not as advertised
Pros:
Check-in was keyless and easy. Beds were fine, kitchen was well stocked with tools for cooking. The lake views were also a draw for sure, and it was quiet.
Cons:
It was a hot day and the inside of the house was VERY warm (88 F). Despite what was advertised, there is NOT central AC. There is a small mobile Toshiba unit in the back bedroom, but it was off. When we turned it on it leaked and sprayed water everywhere (which someone knew, because there was a towel on the floor under it). No instructions were provided about what to do, and multiple calls to the manager went unanswered until almost 1 AM that night. The manager eventually texted at 10:15 the next day saying to close the windows and use the broken Toshiba. Our only other options were one fan with a taped-up cord, and a switch for a whole-house fan that didn’t work. Eventually we looked up the AC model online and found instructions for how to drain it. A hassle that had to be repeated every 3 hours day and night if it was to operate at all, but it was not capable of cooling other rooms.
There were also dead gnats and spiderwebs everywhere. They know it’s not clean and have a note on the fridge asking guests to complain directly to them since there’s no cleaning fee. But this was days/weeks of gnats, not a one-off hiccup.
It is also worth noting (though this is mentioned in the listing) that the water here is brown and sulfurous, so a water cooler is provided.
宿泊されたお客様
2025 年 7 月に 2 泊滞在