Chichen Itza Vacations from ￥179,406

Staff members were friendly.

Spa was very relaxing

I like easy going atmosphere, friendly staff, good food

I will say that the staff at Our Habitas were exceptional and went out of their way to make sure we had a good experience, however, the resort itself is lacking. Be prepared for a true glamping experience with limited activities, jungle environment, outdoor bathrooms and dining, and no beach. Come prepared to just “be” and unplug. We had a beach villa and in the morning, the sun made the tent very hot even with the small air conditioner. The first two days were miserable to try to sleep. An amenity gift of mezcal and fruit was left for us, and we left the room for a while and upon our return, ants were everywhere! The staff did immediately clean everything and spray, but this experience made our first night very uncomfortable. Later in the week, the temperature cooled off and the room was comfortable. There is no beach at Habitas…only rock. And, when we visited, the rocky beach was covered in sargassum (seaweed). There is a small pool, but the decking around the pool is badly in need of repair with loose boards, and broken wood. There is no fitness room and nowhere to even walk. Loud construction going on next door, and everyday around cocktail time at 6/7 p.m. they would crank up a very loud saw. This noise was a nuisance during the activities that we attended. Habitas is not located within walking distance to the beach restaurants nor to downtown, and each taxi ride is about $30 each way. Although a unique place, we would have enjoyed something more convenient.

The spa was so incredible. Most of the staff was great though communication only via WhatsApp and not having a phone in the room wasn't. No cell signal and weak wifi. The food was amazing but really expensive for drinks.