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citizenM Chicago Downtown

4.0 star property
Upscale Chicago hotel in Downtown Chicago with fitness center

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Exterior
Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk
Daily buffet breakfast (USD 19.00 per person)
Interior
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
60601, IL, Chicago, 80 East Wacker Place
  • Popular LocationMichigan Avenue1 min walk
  • Popular LocationChicago Riverwalk2 min walk
  • Popular LocationMillennium Park5 min walk
  • AirportChicago, IL (MDW-Midway Intl.)29 min drive
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Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Walk to Chicago Riverwalk

View from property

River Hotel

Downtown Chicago
Pet friendly
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (2870)
The price is ￥25,306
per night
May 28 - May 29
River Hotel

About the neighborhood

Chicago

CitizenM Chicago Downtown is located in Downtown Chicago, a neighborhood in Chicago, and is near a metro station. Art Institute of Chicago and Chicago Theatre are cultural highlights, and travelers looking to shop may want to visit Michigan Avenue and Navy Pier. Check out an event or a game at Soldier Field, and consider making time for Field Museum of Natural History, a top attraction not to be missed. Guests appreciate the hotel's central location.
Visit our Chicago travel guideOpens in a new window

What's nearby

  • Michigan Avenue - 1 min walk
  • Chicago Riverwalk - 2 min walk
  • Chicago Theatre - 4 min walk
  • Millennium Park - 5 min walk
  • Art Institute of Chicago - 11 min walk

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • LH Rooftop - 3 min walk
  • The Royal Sonesta Chicago Downtown - 2 min walk
  • Sweetwater Tavern and Grille - 1 min walk
  • Base Bar - 1 min walk
  • Cerise - 2 min walk

About this property

citizenM Chicago Downtown

Upscale hotel near Michigan Avenue
A short walk from Chicago Riverwalk and Millennium Park, citizenM Chicago Downtown provides a bar, a gym, and a 24-hour business center. The on-site international cuisine restaurant, CanteenM - open 24/7, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Smoke-free premises, coworking spaces, and a 24-hour front desk
  • A computer station, an elevator, and 3 meeting rooms
  • Guest reviews give top marks for the overall value
Room features
All 280 rooms offer comforts such as premium bedding and iPads, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • Flat-screen TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

Is citizenM Chicago Downtown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Chicago Downtown?

As of May 12, 2024, prices found for a 1-night stay for 2 adults at citizenM Chicago Downtown on May 27, 2024 start from ￥24,769, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Chicago Downtown?

This property doesn't offer parking.

What time is check-in at citizenM Chicago Downtown?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at citizenM Chicago Downtown?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM Chicago Downtown located?

Located in Downtown Chicago, this hotel is steps from Chicago Riverwalk and Michigan Avenue. Millennium Park and Chicago Theatre are also within 5 minutes. State Station and Randolph-Wabash Station are within a 5-minute walk.

citizenM Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 968 out of 1336 reviews" "
Rating 8 - Good. 233 out of 1336 reviews" "
Rating 6 - Okay. 68 out of 1336 reviews" "
Rating 4 - Poor. 34 out of 1336 reviews" "
Rating 2 - Terrible. 33 out of 1336 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Nicki, West Footscray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place, location is centre of the city. Only downfall is the rooms are extremely small. Two guests maximum per room, the bed is against three walls at one end of the room. The provided fridge fits about 6 cans in it and that’s it. The only sink provided is very small. Shower is a good size though. The gym facility while not amazing, is the best I’ve stayed in for a boutique hotel setting. Has enough to get you by for your stay. There’s a smith machine, cable system , benches and dumbbells that go up to 75 pounds. No barbells. There are ample treadmills and a lat pulldown/seated row machine, leg press, shoulder press, hamstring curl/leg extension machine.
Stayed 3 nights in May 2024

10/10 Excellent

Wendy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would totally stay here again. Easy access to great food, museums and the Chicago River!
Stayed 7 nights in May 2024

6/10 Okay

Patricia, Westerville

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The bar staff were absolutely the best!! The towels are hard, rooms are small pods.
Stayed 2 nights in May 2024

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Gissel

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
.
Stayed 4 nights in May 2024

2/10 Terrible

Taylor

Liked: Cleanliness
It was small , not enough space
Stayed 1 night in Mar 2024

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved everything about the hotel! will be back soon
Stayed 1 night in May 2024

4/10 Poor

Rogelio, Iowa city

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Rooms are way too small. It's not worth the price. The only good thing about this hotel is the location. But there are better places with more room space. And better stuff quality.
Stayed 2 nights in May 2024

10/10 Excellent

Alexis

Liked: Property conditions & facilities
Stayed 1 night in May 2024