"Overall, the location was great and we had a pleasant experience. The room, however, left much to be desired. We had a triple and it was cramped with barely any room for our luggage and looked like it was in need of a renovation. Also, the bathroom required a step up, which was somewhat dangerous at night. The staff was great and helpful and we thoroughly enjoyed the paid breakfast on-site. "
"We had booked a standard room which turned out to be tiny. Staff assisted by providing an upgrade to a much more spacious and comfortable room for a fee.
All staff were extremely friendly and polite. It was disappointing that on two occasions we had been out for the day and found our room had not been cleaned.
The hotel itself is close to a station and Tokyo Dome but a bit far from shopping outlets."