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Hotel New Otani Makuhari

4.0 star property
Boardwalk/promenade hotel with 5 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Hotel New Otani Makuhari

Indoor pool, outdoor pool
5 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Exterior
1 bedroom, premium bedding, down comforters, in-room safe
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Hot Tub
  • Gym
  • Room service
The current price is ￥17,431
￥22,050 total
Jul 24 - Jul 25

Room options

Available filters for rooms
Showing 53 of 53 rooms

View all photos for Standard Double Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Double Room, Non Smoking

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Double Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Moderate Double Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
Hair dryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin Room, Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking (Bed Type Not Guaranteed)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, Non Smoking (Bed Type Not Guaranteed)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
Hair dryer
  • 26 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Twin Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Triple Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Moderate Triple Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
Hair dryer
  • 36 sq m
  • Sleeps 3
  • 3 Twin Beds

Same Floor, Moderate 2 Twin Rooms, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
Hair dryer
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Moderate Twin Room, Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Moderate Twin Room, Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
Hair dryer
  • 36 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, Corner

1 bedroom, premium bedding, down comforters, in-room safe

Superior Twin Room, Non Smoking, Corner

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
Hair dryer
  • 51 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking, Corner

1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room, Non Smoking, Corner

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
Hair dryer
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, Non Smoking, Corner

1 bedroom, premium bedding, down comforters, in-room safe

Superior Triple Room, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
Hair dryer
  • 51 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Quadruple Room, Non Smoking, Corner

Superior Quadruple Room, Non Smoking, Corner | 1 bedroom, premium bedding, down comforters, in-room safe

Superior Quadruple Room, Non Smoking, Corner

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
Hair dryer
  • 51 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Balcony Suite Twin, Non-Smoking, Ocean View

1 bedroom, premium bedding, down comforters, in-room safe

Balcony Suite Twin, Non-Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
LED TV
Premium bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 64 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Balcony Suite Double, Non Smoking, Ocean View

Balcony Suite Double, Non Smoking, Ocean View | 1 bedroom, premium bedding, down comforters, in-room safe

Balcony Suite Double, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Refrigerator
LED TV
Premium bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 64 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Twin Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Moderate Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Down duvet
Separate bedroom
Premium bedding
Hair dryer
  • 36 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Ocean Suite Twin

Living area | LED TV

Ocean Suite Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for Bay Suite Twin

1 bedroom, premium bedding, down comforters, in-room safe

Bay Suite Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Triple Room-Non-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Moderate Triple Room-Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Moderate Twin Room-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Moderate Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Corner Quadruple Room Non-smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Corner Quadruple Room Non-smoking

  • Sleeps 4
  • 2 Double Beds and 2 Twin Beds

View all photos for Standard Twin or Double Room Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin or Double Room Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Balcony Suite Twin

Interior

Balcony Suite Twin

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Triple Room-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Triple Room-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Connecting Room-Non-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Connecting Room-Non-Smoking

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room-Non-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room -Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin Room -Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Double Room-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Corner Double Room

1 bedroom, premium bedding, down comforters, in-room safe

Superior Corner Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room-Non-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Corner Twin Room-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Corner Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Double-smoking

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite Double-smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Corner Twin Room-Non-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Corner Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room-Non-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Corner Triple Room-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Corner Triple Room-Smoking

  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Junior Suite Double-Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite Double-Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Triple Room-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Moderate Triple Room-Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Moderate Double Room

1 bedroom, premium bedding, down comforters, in-room safe

Moderate Double Room

  • Sleeps 2
  • 1 King Bed

Superior Corner Triple Room-Non-Smoking

  • Sleeps 3
  • 1 Twin Bed and 2 Double Beds

View all photos for Moderate Twin Room-Non-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Moderate Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Twin Room-Non-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Junior Suite Twin-Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Corner Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

Superior Corner Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Suite-non-smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Suite-non-smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Standard Twin or Double Room Non-smoking

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Balcony Suite Double

1 bedroom, premium bedding, down comforters, in-room safe

Balcony Suite Double

  • Sleeps 2
  • 1 King Bed

View all photos for Japanese Style Suite

Interior

Japanese Style Suite

  • Sleeps 10
  • 5 Twin Futons

View all photos for Standard Room

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Malibu Suite Twin

Living area | LED TV

Malibu Suite Twin

  • Sleeps 2
  • 2 Double Beds
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About the neighborhood

Map
261-0021, Chiba-ken, Chiba, 2-120-3 Hibino, Mihama-ku

What's nearby

  • Mitsui Outlet Park Makuhari - 1 min walk - 0.0 km
  • Makuhari Messe - 6 min walk - 0.6 km
  • ZOZO Marine Stadium - 10 min walk - 0.9 km
  • Makuhari Beach - 12 min walk - 1.1 km
  • AeonMall Makuhari New City - 15 min walk - 1.3 km

Getting around

  • Makuharitoyosuna Station - 3 min drive
  • Narashino Kaihin-Makuhari Station - 14 min walk
  • Narita Intl. Airport (NRT) - 33 min drive

Restaurants

  • ‪パティスリー SATSUKI - ‬1 min walk
  • ‪さくら水産 - ‬4 min walk
  • ‪和味庵 - ‬3 min walk
  • ‪築地食堂源ちゃん プレナ幕張店 - ‬4 min walk
  • ‪牛角 プレナ幕張店 - ‬3 min walk

About this property

Hotel New Otani Makuhari

Hotel near Mitsui Outlet Park Makuhari
Located close to Makuhari Messe and Makuharikaihin Prefectural Park, Hotel New Otani Makuhari provides a poolside bar, a terrace, and shopping on site. Indulge in a facial and a body treatment at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 coffee shops/cafes and a garden.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a free theme park shuttle, and an indoor tennis court
  • A 24-hour front desk, meeting rooms, and concierge services
  • Guest reviews give good marks for the overall condition
Room features
All 418 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • LED TVs with digital channels
  • Refrigerators, electric kettles, and heating

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,000 for adults and JPY 3,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 5 restaurants
  • A poolside bar

Restaurants on site

  • Isshin
  • Keyaki
  • SATSUKI
  • Senbazuru
  • Taikan En

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Facials
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 24 floors
  • Banquet hall
  • Built in 1993
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: The Breakfast Included rate plan includes breakfast for guests age 4 and older. Additional fees apply to children 0-3 years old for breakfast.
Some room names indicate varying check-in and check-out times, which override posted check-in and check-out hours.
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 5000 for adults and JPY 3000 for children
  • Facilities fee: JPY 5500 per person and includes use of: sauna; hot tub; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Makuhari
Hotel New Otani Makuhari
Hotel Otani Makuhari
Makuhari Hotel
Makuhari New Otani
Makuhari New Otani Hotel
New Otani Hotel Makuhari
New Otani Makuhari
New Otani Makuhari Hotel
Otani Makuhari
New Otani Makuhari Chiba
Hotel New Otani Makuhari Hotel
Hotel New Otani Makuhari Chiba
Hotel New Otani Makuhari Hotel Chiba

Frequently asked questions

Does Hotel New Otani Makuhari have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Hotel New Otani Makuhari?

As of Jul 19, 2025, prices found for a 1-night stay for 2 adults at Hotel New Otani Makuhari on Jul 24, 2025 start from ￥17,431, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel New Otani Makuhari pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel New Otani Makuhari?

Self parking is free at this property.

What time is check-in at Hotel New Otani Makuhari?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel New Otani Makuhari?

Check-out is at noon.

Where is Hotel New Otani Makuhari located?

Located in Makuhari, this spa hotel is within a 10-minute walk of Mitsui Outlet Park Makuhari and Makuharikaihin Prefectural Park. Makuhari Messe and AeonMall Makuhari New City are also within 1 mi (2 km). Narashino Kaihin-Makuhari Station is 14 minutes by foot and Makuharitoyosuna Station is 27 minutes.

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Hotel New Otani Makuhari Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 576 out of 987 reviews
Rating 8 - Good. 307 out of 987 reviews
Rating 6 - Okay. 76 out of 987 reviews
Rating 4 - Poor. 20 out of 987 reviews
Rating 2 - Terrible. 8 out of 987 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cary

Liked: Cleanliness
Quiet, Clean, Superb Staff, Perfect for my needs.
Stayed 6 nights in Jun 2025

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay if you want to have a bit more peace than the rush of Tokyo. About 20 mins on the train to get into the heart of the city. Perfect for events at the convention center and for parking if you plan to do a driving holiday in Japan.
Stayed 4 nights in Jun 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Jan 2025

10/10 Excellent

Xiaoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

CHOU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel

Good location with good service
Stayed 6 nights in Oct 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice property. Perfect place to stay when attending the Tokyo Auto Salon in Makuhari Messe across the street!
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wry convenient hotel

Convenient business hotel close to convention Centre
Stayed 4 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are much larger than average, very clean and good service
Stayed 4 nights in Oct 2024

8/10 Good

Bora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, good room service! However, hotelier cannot speak and understand at all!
Stayed 3 nights in Feb 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall amazing experience, will definitely stay again. Only thing that wasn't perfect was the coffee in the room was difficult to brew to sufficient strength.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this hotel. One of the best hotels in Tokyo. Love everything about this hotel.
Stayed 7 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value close to narita easy access to metro to get into tokyo
Stayed 2 nights in Mar 2024

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff gave excellent service.
Stayed 2 nights in May 2024

10/10 Excellent

HIROAKI

Liked: Cleanliness, staff & service, property conditions & facilities
Very good!
Stayed 1 night in Feb 2025

8/10 Good

KIN FAI GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night for buisness and to exhibition. Exhibition Centre is just 5 mins across the bridge. Will stay again for sure next time.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 6 nights in Sep 2024

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Best in class.
Stayed 3 nights in Nov 2023

10/10 Excellent

Supaleela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great! You can take the bus to Disney for complimentary. Room it nice.
Stayed 3 nights in Jun 2024

10/10 Excellent

IL HO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convinient location to acces Makuhari Messe .
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym was amazing
Stayed 2 nights in Aug 2023

8/10 Good

Fong Yee

Liked: Cleanliness, staff & service, property conditions & facilities
We love the indoor tennis court and nearby seaside. It happened that morning has a favourable weather with breeze & no summer heat where I enjoyed a jog from the hotel to the seaside.
Stayed 2 nights in Jul 2023

10/10 Excellent

CHI FAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is near outlet & station. Besides, there is bus to Narita airport. Good to be a last point before airport.
Stayed 1 night in Feb 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to Makuhari Messe (exhibition center) and Kaihimmakuhari station by a covered walkway. Close to shopping areas like Mitsui Park Outlets and Aeon Mall. Unfortunately, no convenience stores inside and hotel is due for a renovation, feels really old.
Stayed 3 nights in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an upscale hotel with great service and staff. My room was spacious and well accommodated, but very old. I kind of liked the old design, felt like a time capsule, but the bathroom is in desperate need of renovation. It was clean but many spots with dust, so could have been better. The air conditioning worked very poorly and the view outside my room to the parking lot was far from ideal. I would recommend this place anyway and would stay there again.
Stayed 2 nights in Sep 2024