Chester Vacations from ￥197,107

Staff was very Good in every way

Enjoyed my stay the rooms were very clean and nice

Yes, every thing was clean. Staff was very friendly. My only complaint was , that a handicap room should have a raised toilet in those rooms.

The owner did not reply to my outreach and provided no means of contact. It was very hard to find the building at night as it is situated in a multi-street intersection. There was also no guidance on parking. I ended up booking a different place to stay overnight.

The fire alarm went off at 7am and the lady at the front desk was a bit rude. My friends had there handicapped grandparents staying there and no one thought to help them get evacuated. The staff had an attitude when they were trying to go to their room until my friends spoke up and said they had people in a wheelchair. And only then did they offer to help. The situation could have been handled with more professionalism despite it being 7am