外観

アロフト チェサピークの口コミ

3 out of 5
アロフト チェサピーク
1454 Crossways Boulevard, Chesapeake, VA

口コミ

8.2

とても良い

評価 10 - 1003 件の口コミ中 516 件が非常に良い" "
評価 8 - 1003 件の口コミ中 230 件が良い" "
評価 6 - 1003 件の口コミ中 112 件が普通" "
評価 4 - 1003 件の口コミ中 67 件が不満" "
評価 2 - 1003 件の口コミ中 78 件が非常に不満" "

8.4/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.4/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

8/10 (良い)

Erica

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was an over all nice place to stay. I dont like how close it is to other properties but it was a nice stay.
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Sahid

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Location to everything
2024 年 5 月に 2 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Sahid, Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location, which is in proximity to restaurants, bars, and other attractions, perfectly suited your plans and made your stay even better. Thank you for choosing Aloft Chesapeake, and we look forward to your next stay.Sincerely,Your Guest Services Team at Aloft Chesapeake

8/10 (良い)

Nathaniel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice.
2024 年 5 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Nathaniel, We appreciate you taking the time to leave your generous review regarding your recent visit to Aloft Chesapeake. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Your Guest Services Team at Aloft Chesapeake

8/10 (良い)

CYNTHIA

家族旅行
良かった点 : 設備とサービス
The check in/checkout process was easy and the staff was very friendly. The bartender was a lot of fun!
2024 年 5 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear CYNTHIA, Thank you for your kind words! We are delighted to hear that you had such a positive experience with our check-in and check-out procedure, which our sociable and helpful staff made possible for you. Providing a smooth and efficient arrival and departure process is a top priority for us. We are glad that your interactions with one of our associates made the highlight of your stay. It's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at Aloft Chesapeake.Sincerely,Your Guest Services Team at Aloft Chesapeake

4/10 (不満)

George

出張
気になった点 : 清潔度、設備とサービス
Hallways are too dark and dingy.
2024 年 5 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear George, We value guest feedback; therefore, we thank you for taking the time to share your rating. We hope our great location and rooms served you well, but we are disappointed that your experience was not perfect. Thank you for choosing us for your visit to Chesapeake, and we hope to see you again so we can provide you with the exceptional stay you deserve.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

GREGORY

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
the staff were wonderful
2024 年 5 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear GREGORY, We are pleased to receive your generous rating for Aloft Chesapeake. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely,Your Guest Services Team at Aloft Chesapeake

8/10 (良い)

Tania

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice, clean place to stay. Pet friendly and great location
2024 年 5 月に 3 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Tania, Thank you for taking the time to post a review. It was a pleasure hosting your visit, and we are delighted that we could exceed your expectations in so many areas. We appreciate you mentioning to future guests we are a pet-friendly hotel. Thank you once more for choosing Aloft Chesapeake, and we look forward to seeing you again soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

6/10 (普通)

Jacqualin

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
Great food from the hotel’s restaurant.
2024 年 5 月に 2 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Jacqualin, Thank you for the kind comments regarding our Aloft on-site WXYZ BAR. However, we are disappointed to know that our hotel did not meet your overall expectations. We would welcome another opportunity to show you this does not meet our high standards. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Michael

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stay here for work
2024 年 4 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Michael, We appreciate you taking the time to leave your kind rating for Aloft Chesapeake. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Allison

Lady who checked me in was great, provided info I needed and hit me checked in quickly.
2024 年 4 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Allison, Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed our check-in service and the excellent service provided by our staff. Providing a smooth and efficient arrival process is a top priority for us, and it's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at Aloft Chesapeake.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Matthew

2024 年 4 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Matthew, Thank you for the great rating! We are glad you enjoyed your time here at Aloft Chesapeake. We look forward to making many more great memories with you anytime your travels bring you to Chesapeake.Sincerely,Your Guest Services Team at Aloft Chesapeake

8/10 (良い)

LISA

2024 年 4 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear LISA, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Aloft Chesapeake. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Julie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Highyly recommend great atmosphere, super friendly staff, and comfortable beds.
2024 年 4 月に 2 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Julie, Thank you for your recent stay at Aloft Chesapeake and for posting such a generous review of our hotel and staff. It is a pleasure to know that we exceeded your expectations; our amenities, service, and convenience make us a great place to call home when visiting Chesapeake! We enjoyed having you as our guest, and we hope to see you again on your next visit.Sincerely,Your Guest Services Team at Aloft Chesapeake

6/10 (普通)

Keyona

カップルで旅行
Stay was good
2024 年 4 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Keyona, Thank you for taking the time to review your stay with us. We are glad that you had a mostly pleasant experience. However, we would like to apologize for any issues that may have prevented you from having a perfect stay. We strive to provide the best service to each of our guests, and we would be honored to have the opportunity to make things right for you.Sincerely,Your Guest Services Team at Aloft Chesapeake

6/10 (普通)

Nakeisha

2024 年 4 月に 2 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Nakeisha, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

shreco

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was wonderful, clean and Peaceful
2024 年 3 月に 3 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Shreco, Thank you for your kind words and for appreciating the cleanliness of our hotel. It's great to know that our hard work to maintain a fresh and spotless environment has positively impacted your stay. We strongly believe that a clean and tidy space plays a crucial role in providing a comfortable and enjoyable experience to our guests. We look forward to the opportunity to exceed your expectations once again during your next visit to Aloft Chesapeake.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Catherine

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I will definitely come back!
2024 年 3 月に 2 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Catherine, It is always a pleasure to hear from our guests. Our staff puts in a lot of effort to provide exceptional service, and we are delighted you enjoyed your stay with us. We appreciate your kind words about our clean and comfortable accommodations. It means a lot to us that you have chosen Aloft Chesapeake as your preferred hotel whenever you are in the area. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Atiana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Atiana, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Aloft Chesapeake. We look forward to your return and wish you all the best with your future travels.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Shanae

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I prefer Aloft hotels when I am limited on options. The hotel is conveniently located to many restaurants and down the street from both an indoor mall and a number of strip malls.
2024 年 2 月に 2 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Shanae, It was our pleasure to have you stay at Aloft Chesapeake recently. Thank you for taking the time to share your generous comments, especially about our hotel's location. With easy access to plenty of restaurants and malls nearby, our hotel is a very comfortable and affordable choice when in the area. We are delighted you included us in your travel plans and hope to welcome you back on a future visit.Sincerely,Your Guest Services Team at Aloft Chesapeake

4/10 (不満)

Becca

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
Staff were great. Unfortunately, we had many issues with our stay. One being, when we first got there they told us that our room would be downgraded because they were sold out. That defeats the whole reason for a reservation. Then our air conditioning system did not work in our room. There was an old coffee in our fridge upon arrival. The iron board was completely bent. The chair to the desk had so many stains on it. Events in the hotel were also cancelled during our stay. We typically stay with Marriott, but we may consider somewhere else next time.
2024 年 2 月に 2 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Becca, Thank you for taking the time to share feedback about your recent stay. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention. Your comments will be shared with our team and used as an opportunity to improve our guest experience. We appreciate your kind words about our staff and look forward to another chance to regain your complete trust. We wish you all the best with your travels. Thank you.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Anees

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Must Stay
We Originally Went for 3 Nights And Ended Up Extending For Another 3 Nights Staff Was Very Polite And Helpful Definitely Will Be Booking Again Kids Love The Pool And It's Pet Friendly Thank You All Again..
2024 年 2 月に 3 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Anees, Thank you for the excellent review of Aloft Chesapeake. Reviews like yours make all of our efforts worthwhile. Our associates work hard to ensure every guest has an exceptional stay; therefore, we are delighted to exceed your expectations. We are glad your kids were able to experience and enjoy our pool. We also appreciate you mentioning to future guests that we are a pet-friendly hotel. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice whenever you are in the area. Thank you again, and safe travels.Sincerely,Your Guest Services Team at Aloft Chesapeake

8/10 (良い)

Wendy

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really enjoyed my stay. The staff was wonderful. My only concern was that on my second night, I could smell weed on my floor. This really concerned me as I have very bad reactions from the fumes. I had to put my towels at the bottom of my door. Not good! I mentioned it to the front desk the next morning and they said, if it happens again, call us immediately. I was glad to hear that! All in all the stay was great. Thank you.
2024 年 2 月に 3 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Wendy, Thank you for sharing your experience. We are glad our service met your expectations. Our entire team is devoted to giving every guest an outstanding experience. Your generous comments greatly encourage each of them to keep doing what they love to do. Thank you, once again, for your kind words. We regret any inconvenience you experienced with any unpleasant smell on your floor. Please know, for future visits, our front desk is always here to ensure you have a pleasant and comfortable experience. We look forward to welcoming you again to Aloft Chesapeake anytime your travels bring you back to Chesapeake.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

China

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear China, We are delighted you enjoyed your stay at Aloft Chesapeake. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. It was our pleasure to host you, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

4/10 (不満)

LATESSHIA

2024 年 2 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear LATESSHIA, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Sincerely,Your Guest Services Team at Aloft Chesapeake

6/10 (普通)

Charise

2024 年 2 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Charise, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Dumeka

2024 年 2 月に 2 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Dumeka, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Aloft Chesapeake. We look forward to your return and wish you all the best with your future travels.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Keith

カップルで旅行, 家族旅行
Room was great, staff were excellent and there was lots to do in the hotel when we had downtime. Enjoyed the stay!
2024 年 2 月に 2 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Keith, Thank you for your recent stay at Aloft Chesapeake and for posting such a generous review of our hotel and staff. It is a pleasure to know that we exceeded your expectations; our well-appointed rooms, service, and convenience make us a great place to call home when visiting Chesapeake! We are committed to delivering exceptional service to each guest, so we are thrilled to read your positive comments about our staff and their excellent hospitality. Thank you for choosing to stay with us during your travels, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Monica、Richmond

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Monica, On behalf of our team at Aloft Chesapeake, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you as our guest, and we hope we will continue to be your hotel of choice whenever you return to the area.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Tara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Our 2nd time here and it was just as great as the first. Friendly staff and guests, very clean and atmosphere was relaxing. Will definitely visit again
2024 年 2 月に 2 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 2 月 17 日)
Dear Tara, We are delighted to read this was your second stay with us. That's the highest praise we could ever receive from you. Your kind words about our associates, their commitment to excellence, and the cleanliness of our rooms are greatly appreciated. We will share your feedback with our entire team, which will undoubtedly boost their morale. It was our pleasure hosting you at Aloft Chesapeake, and we love knowing that we will be your hotel of choice whenever you are in the area.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Bruce

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was perfect
2024 年 2 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Bruce, Thank you for your recent stay at Aloft Chesapeake and for posting such a generous review of our hotel and staff. It is a pleasure to know that we exceeded your expectations; our amenities, service, and convenience make us a great place to call home when visiting Chesapeake! We enjoyed having you as our guest, and we hope to see you again on your next visit.Sincerely,Your Guest Services Team at Aloft Chesapeake

8/10 (良い)

Brian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
All in all it was a great stay. Slight interruption in water, however, the hotel made sure all guest were aware of the scheduled work. Only complaint, was upon completion of work, not very much hot water the next day and a half. Would return for another stay. Front desk very friendly, and house keeping very attentive.
2024 年 2 月に 5 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Brian, Thank you for sharing feedback regarding your stay at Aloft Chesapeake. We are delighted to hear that you had a fantastic time during your stay with us. We are committed to providing exceptional service to every guest, so we are especially pleased to read your comments about our staff and their outstanding hospitality. However, we are sorry for the inconvenience you had regarding the maintenance issues during your stay. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice whenever you are in the area.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Sah'Danae

ペット同伴の旅行, カップルで旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff is friendly. Good place stay when traveling with a pet. Rooms clean - could use a deeper clean to get up dust around the edges of the room. Overall, great hotel and service!
2024 年 2 月に 2 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Sah'Danae, Thank you for including Aloft Chesapeake in your travel plans. We take pride in ensuring all our guests, including the four-legged variety, enjoy their stay with us. The spotless room that you so kindly mentioned is a testament to our hardworking and professional housekeeping staff. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. Thank you for allowing us to be of service, and we hope to have the pleasure of doing so again soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Susan, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Aloft Chesapeake. We look forward to your return and wish you all the best with your future travels.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Daphanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean rooms, friendly staff and comfortable stay
2024 年 2 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Daphanie, We appreciate your review of Aloft Chesapeake. We are glad that you loved staying here and that your clean room was perfect. Our housekeepers are some of the best around, and they genuinely care about their work. Our team members are our best asset as they continually strive to create a welcoming and accommodating experience for all of our guests. Thank you for acknowledging their efforts. It was a pleasure hosting your visit, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Lakisha

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Hotel
Great hotel. I love the live music.
2024 年 1 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Lakisha, Thank you for your recent stay at Aloft Chesapeake and for posting such a generous review of your experience. It is a pleasure to know that we exceeded your expectations, and we are glad you loved the live music. Our amenities, service, and convenience make us a great place to call home when visiting Chesapeake! We enjoyed having you as our guest and hope to see you again on your next visit.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Jordan

2024 年 2 月に 2 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Jordan, We are delighted you enjoyed your stay at Aloft Chesapeake. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Lakisha

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Love this Hotel
Love this hotel. It is close to shopping and food. They have live music in the evening and the bar has good drinks. Room is clean. Comfortable bed and they provide body wash, shampoo and conditioner.
2024 年 1 月に 2 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 2 月 4 日)
Dear Lakisha, Your kind comments and outstanding rating are greatly appreciated by all of us here at Aloft Chesapeake. We are happy to hear you enjoyed your stay with us and appreciate your remarks regarding our fresh, clean hotel. Our team's top priority is ensuring that every guest has immaculate and comfortable accommodations along with thoughtful service. We are also glad you liked our convenient location close to area restaurants and shopping. Thank you for highlighting our excellent amenities, and we hope you thoroughly enjoyed them. We enjoyed hosting you and hope we will continue to be your hotel of choice when your plans bring you back to the area.Sincerely,Your Guest Services Team at Aloft Chesapeake

4/10 (不満)

Sheryah

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room itself wasn’t cleanly a lot of dents in furniture and grim it shower. Receptionists were not very hospitable.
2024 年 1 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Sheryah, Thank you for leaving these valuable comments regarding your time with us. We are very disappointed to hear about the cleanliness and service concerns you experienced. Our promise to our guests includes a commitment to providing a clean, fresh environment and outstanding hospitality. Therefore, we are very sorry that we did not meet these expectations. We will address this immediately and genuinely appreciate your bringing this to our attention. We hope you give us another chance to show you the outstanding stay you deserve and that we are known for providing. Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Cassandra

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 1 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Cassandra, Thank you for staying at Aloft Chesapeake. We are delighted you were impressed with our exceptional hospitality and accommodations. Our top priority is providing a memorable experience for our guests, and your positive review is truly appreciated. We look forward to welcoming you back on your next visit to Chesapeake.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Steven

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Steven, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Aloft Chesapeake. We look forward to your return and wish you all the best with your future travels.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Estella

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Needed a last minute stay for a few days that was able to also accommodate my lil fur baby. The staff was so welcoming to him.
2024 年 1 月に 4 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Estella, Thank you for including Aloft Chesapeake in your travel plans. We are thrilled to read about your fantastic stay and how much you and your furry friend enjoyed your time with us. We work hard to deliver an exceptional experience for all our guests, even the four-legged ones, so we celebrate reviews like yours. We love reading wonderful comments about our associates and will be sure to share this review with our entire team. We look forward to having you as our guest again whenever your travels bring you back to the area.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Rebecca

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
After being up for 29 hours and a long flight, i arrived at the hotel before noon. I asked if there was any chance i could check in early. The night before they had a full house and hadn't cleaned the rooms yet. They provided me an excellent room within 20 minutes! This staff goes way beyond
2024 年 1 月に 2 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Rebecca, Your review was a pleasure to read, and we are delighted to learn that the service provided by our associates surpassed your expectations. We strive to provide our guests with the warmest hospitality and most efficient service; therefore, your compliments are rewarding and encouraging. We will enjoy sharing your compliments to recognize them for a well-done job. We hope to see you again here at Aloft Chesapeake soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Latesha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Latesha, Thank you for choosing to stay with us and for taking the time to leave your outstanding rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting the area. It was our pleasure to accommodate you at Aloft Chesapeake, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

8/10 (良い)

Patricia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
poor bathroom design, fun atmosphere with entertainment in the bar
2024 年 1 月に 2 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Patricia, We are glad our modern approach to our property’s design added to the enjoyment of your visit. We continually strive to provide our guests with a memorable experience. We are happy that you liked the atmosphere and had a great time at the bar. We are sorry we did not meet your expectations regarding the bathroom design. We appreciate you bringing this to our attention. It was our pleasure to host you at Aloft Chesapeake, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best Trip In A While
Our experience was definitely memorable. The staff was very attentive. Emily the bartender wi definitely be remembered. She was awesome.
2024 年 1 月に 2 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Guest, Thank you for taking the time to share your review of our property. We are delighted to hear that you had a fantastic time during your stay with us. We appreciate your positive remarks regarding our staff. We strive to offer the level of service our guests expect and deserve, so it is always heartening to receive recognition for our efforts. Thank you for your compliments about our bartenders. Emily truly embodies and personifies our devotion to exceptional hospitality. It was such a pleasure hosting your visit at Aloft Chesapeake, and we hope to have the honor of doing so again soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

2/10 (非常に不満)

Deborah

気になった点 : 施設のコンディションと設備
Terrible hospitality and service very loud lobb area.
2024 年 1 月に 3 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Deborah, Thank you for taking the time to review your stay with us. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on, so we are sorry that did not happen in your instance. We have shared your comments with our team so we can take the appropriate action moving forward. Thank you again for your sincere feedback, and we hope to have the opportunity to welcome you back soon.Sincerely,Your Guest Services Team at Aloft Chesapeake

8/10 (良い)

Dionna

2024 年 1 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Dionna, Thank you for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to hear that you had an enjoyable stay at Aloft Chesapeake. We'd love to host you again someday for another great visit.Sincerely,Your Guest Services Team at Aloft Chesapeake

8/10 (良い)

Alvin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Alvin, Thank you for your kind rating! We are glad you had such a positive experience during your time at Aloft Chesapeake, as we are committed to providing exceptional service to each and every guest. We look forward to welcoming you back and wish you all the best.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Rod

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Bed and room clean!
2024 年 1 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 1 月 14 日)
Dear Rod, Thank you for your kind words about our hotel and for being our valued guest. We are glad to know how much you appreciated our comfortable beds and well-appointed rooms. Cleanliness is one of our top priorities, and our housekeeping staff goes above and beyond to keep that standard high. Thank you for allowing us to be of service, and we look forward to your next visit to Aloft Chesapeake.Sincerely,Your Guest Services Team at Aloft Chesapeake

10/10 (非常に良い)

Emely

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was incredibly friendly, the cleanliness impeccable, and the overall vibe was chill and cool. The modern ambiance and quiet atmosphere is made for a relaxing experience. The well-appointed bar and the outstanding indoor pool were definite highlights. Highly recommend!
2024 年 1 月に 1 泊滞在
Guest Services Teamからの返信 (投稿日 : 2024 年 1 月 13 日)
Dear Emely, Thank you for mentioning how impeccably clean our hotel was during your stay. Our team takes immense pride in creating a fresh and inviting atmosphere for all our guests. Your review serves as motivation to keep up the great work. We are glad you were able to experience and enjoy our indoor pool and bar. Our team members are our best asset as they continually strive to create a welcoming and accommodating experience for all our guests. Thank you for acknowledging their efforts. It was our pleasure to host your visit at Aloft Chesapeake, and we look forward to seeing you soon.Sincerely,Your Guest Services Team at Aloft Chesapeake