「I would like to mention Natalie,at reception, we had a issue re breakfast, we went to her and her customer service was excellent. She sorted our issue wuth care,compassion and efficiently. Well dine and thankyou,Natalie, we will definitely come again,with such excellent customer services 」
「We stayed in a double room with en-suite breakfast was offered but refused as we had busy days
We returned to the hotel and had an evening meal they catered for our dietary restrictions
The food went down well with a pint of beer
The bed was comfortable and there was a micro fridge in the room 」
「Excellent service and very comfortable room Martin the
host was very friendly and nothing was to much trouble
We only stayed 4 nights but would have liked to stay longer if we had the time if only for the great breakfast
WE WILL BE BACK
Les & Genny. Southampton 」
「Property was spotlessly clean and was unique because of its ghirka authenticity. Staff were friendly, polite and efficient in all aspects of their work.I would recommend this establishment to anyone wishing to stay or just requiring something different in the way of Asian cuisine 」
「Last minute booking for a over night stay. Lovely room and comfy beds. Everything was top quality with Welsh tea and biscuits in our room, delicious 😋 」
「A great location to access heritage sites at Chepstow, Monmouth and Tintern. I was made very welcome by all at The Lion. I recommend the food options which they will even deliver to the cottage on request. Many thanks. 」
「Friendly welcome. Room was spotless and the air con was awesome! Great pressure in the shower and nice smelling products. Reasonable prices in the bar. Comfy bed. Loved it!」
「Had an issue with the payment side. And the front staff were knowledgeable, helpful and listened to my concern and they put me and ease.
Craig I believe it was last night, and sadly I cannot remember this mornings person. Amazing staff.」
