"We had a wonderful stay at Lotte City Hotel Myeongdong and would happily stay here again. From the moment we arrived, the staff made us feel very welcome. Everyone we interacted with was consistently friendly, warm, helpful, and professional throughout our stay. The excellent service really stood out and made our time in Seoul even more enjoyable.
Our room was very clean, comfortable, and always made up promptly. Breakfast was also very good, with a nice variety of selections each morning and plenty of options to choose from.
The location was extremely convenient. Taxis were readily available downstairs, making pick-ups and drop-offs very easy, and there are two convenience stores nearby for anything you might need. The Myeongdong area is also within easy walking distance, which made it very convenient for shopping, restaurants, and exploring the neighborhood.
There were just a couple of inconveniences regarding the in-room amenities. Basic items such as toothbrushes, toothpaste, shower caps, and combs were not provided. More notably, there was no iron or ironing board in the room. To iron our clothes, we had to go down to a shared ironing room on the 3rd floor. For a hotel of this price point and standard, we found this somewhat inconvenient and would have appreciated having an iron and ironing board available in the room.
That said, these points did not take away from what was otherwise an excellent stay."
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