2/10 (非常に不満)
Ajita
2025 年 7 月 22 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Traumatic experience!
The glass shower door in the bathroom shattered while I was in the shower, causing bleeding injuries. The frame fell on my foot causing sever pain and swelling. Hotel staff were unprepared and management took no accountability. When I lodged a formal complain with a video of the shattered glasses and the blood on the floor the hotel management responded with "....we are unable to accept responsibility or offer compensation...." taking no accountability. I wouldn't even rate this hotel as one star - Poor maintenance, zero empathy, and unsafe conditions. Avoid this hotel at all costs.
Stay dates: 3rd-8th July 2025.
Room # 309
Ajita
2025 年 7 月に 5 泊滞在