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"Room had broken light fitting , cob web ,and stain on the carpet ,about to run a bath and there was someone else hair in the bath and on the wall so as wanted to get ready to go out cleaned it ourselves then run myself a bath gets it and all of a sudden the water is brown scummy and something brown floating around realised it was rust coming of the rusty dirty tap/ water drainer - reported to reception oh sorry and that was it . Pillows are like air not in a good way no good for side sleeper couldn’t sleep for hours then woke up with sore neck , asked for another pillow was told if they can find one we can have one One was left in the room so at least that was sorted ., furniture chipped such a shame as could of stayed elsewhere for much cheaper but it’s where we stayed for our anniversary last time and planned on returning here in the future but I think we will look elsewhere now"