Find hotels near Charlotte National, Indian Trail from ￥10,954

"My family and I had a very disappointing experience at this hotel. The manager had an extremely nasty attitude and was very rude and unprofessional while speaking to us. Customer service was terrible, and instead of trying to help resolve concerns, we were treated with disrespect. On top of that, the room smelled strongly of mold, which made the stay very uncomfortable and concerning. There was also a constant burning smell every time we stepped into the elevator, which felt unsafe and unpleasant. I would not recommend this hotel to anyone looking for a clean, welcoming, or professional environment. Management seriously needs improvement, along with better maintenance and cleanliness.”"

"Nice large space; Clean with plenty of lighting. Friendly staff and super easy / fast check-in."

"Good stay"

"Check-in was easy, room was clean. Lobby had a weird smell. One elevator was broken causing delays; often times you have to wait for it to go all the way up or down to use. Breakfast was dry. The eggs and sausage sat too long. They could make smaller batches and replenish more often."

"No help at all wish I would’ve went to a different app to order my hotel"

"My experience WITH my GSD was terrific from arrival to departure."

"Charged to park no ice on floor no coffee in am in lobby"

"Front desk staff was amazing! She assisted me in solving a tech problem and did it all with a smile! My room was large, very clean and comfortable. I stayed for 3 nights and had a nice relaxing stay. "

"Everyone was really nice Loved the free pool tables"