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"We were given a very friendly reception when we arrived. The hotel is beautiful and very clean The buffet breakfast offered a good choice of English and Caribbean foods. The pool was clean and it was easy to get a sunlounger and towels. It was easy to walk to the Main Street in Rodney Bay from the hotel. I would give it 5 stars all the way except from 9pm to 2am the loud music from the nearby nightclubs kept me awake. "

"Excellent quality "

"Beach was the highlight. Beautiful waters to swim or float. Didn’t have to wake up at 5:00am to claim your chairs which was nice. We went down around 7:30 and were the first few out there. Resort is compact which is nice. Short walk to the bar, restaurant or restroom from the beach. With the surrounding restaurants in the area it would be nice if the resort offered a partial all inclusive. The one bedroom oceanfront room was excellent. Having the extra bathroom was a bonus. "

"We just got back from a wonderful week at Coconut Bay! Food was excellent, staff was great, so many activities. They also have a petting zoo with rescue puppies, goats, and horses which we visited daily. Can’t wait to go back!"

"I recently stayed at Secrets St. Lucia and unfortunately would not recommend this resort. The experience started off on the wrong foot with a very confusing check-in process that took nearly an hour. Throughout the stay, most of the staff came across as rude and disengaged, with a few notable exceptions—Sanchey, in particular, was wonderful and stood out for their kindness and professionalism. The rooms themselves were disappointing. They felt dirty and not well-maintained, although I will say the bed was comfortable and the shower had great water pressure and plenty of hot water. The food was another major letdown—bland, overly salted, and generally uninspired across the board. It felt like very little thought or care went into the dining experience. Lastly, the events and entertainment felt poorly executed—more childish than engaging, and overall thrown together without much attention to quality. For the price, I expected a much higher level of service and overall experience. I left feeling very unsatisfied—especially after a manager argued with me when I tried to provide feedback, which only added to the disappointment. Overall, this was not the level of experience I expected, and I wouldn’t choose to stay here again."