Find hotels near Charlestowne Mall, St. Charles from ￥12,660

"This Best Western is very nice I would stay there again Location was great Close to Mall and restaurants and freesways"

"Front staff was so friendly and changed our room after we asked if our room was a long walk. I have mobility issues. They immediately offered to give us a closer room! Room was clean, bed was comfortable. Will stay there again without hesitation. "

"staff was nice. the room was clean."

"Breakfast good- steam room in the pool area was not working needs a bit of updating around pool area "

"The front lobby looks great but the hotel rooms could be better. Although, it’s clean; however, the rooms specially where I stayed could have been improved or renovated. The closet doors wouldn’t close properly unless done certain manner. Bath rooms don’t have exhaust fan, which typically I guess of most hotels and there are old patches and cracks that could have been fixed. The pictures of the model rooms from the website is completely different and deceiving. Moreover, the rooms could have made it more sound proof because not only you can hear loud footsteps from above from but also noice from outside the building and inside the hallways. A disappointing. "

"I loved staying here my girls loved it and they want us to come back!! Everyone was friendly and kind especially Tony at front desk we came really late at night and we were tired he really made us feel welcomed!! "

"Ok"

"I'd like to have access to a toaster in the room, no microwave. when I asked the staff to warm up my pizza in the breakfast area, I was told no. It's a bummer when simple units aren't provided (like a water kettle to warm water, toaster or mini conventional oven to warm up left overs will be a great addition). this could be provided individually per room, or provided at the breakfast area for everyone to use as complimentary use."

"Thanks breakfast options were great and the omelet bar was awesome "