- Disliked: Cleanliness, amenities
The hotel is currently under construction, and there is NO fitness center, despite what it says on the website. The towels smelled like a locker room, housekeeping did a crappy job, and above all- the customer service was terrible. My husband and I are Platinum Elite with Marriott and the staff here was the worst I've ever seen. I requested clean mugs to be sent up to my room the first day and they never came. They also lied and said the shuttle could take me to the Embassy Suites to use their gym, and then when I needed the shuttle they said it wasn't possible. I do NOT recommend staying here. The building is in poor condition and the hot water was also inconsistent.