West Ashley, a neighborhood in Charleston, is home to InTown Suites Extended Stay Charleston SC - West Ashley. The area's natural beauty can be seen at Waterfront Park and popular attractions include North Charleston Coliseum and Performing Arts Center and South Carolina Aquarium. Check out an event or a game at Credit One Stadium, and consider making time for Patriots Point, a top attraction not to be missed. Visit our Charleston travel guide
InTown Suites Extended Stay Charleston SC - West Ashley
Laundry facilities, free self parking, and a vending machine are available at this aparthotel. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Free WiFi, a dining area, and free long-distance calls are among the other amenities available to guests. Weekly housekeeping is available.
InTown Suites Extended Stay Charleston SC - West Ashley offers 121 accommodations with air conditioning. 49-inch flat-screen televisions come with satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.
This Charleston aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided weekly.
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Designated smoking areas (fines apply)
Services and conveniences
Free local calls
Free long-distance calls
Phone
Vending machine
Weekly housekeeping
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
1 building
121 units
3 floors
Built in 1998
Policies
Check-in
Check-in start time: 11:00 AM; Check-in end time: 6:00 PM
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 50 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Property is also known as
InTown Suites Extended Stay Charleston SC West Ashley
Is InTown Suites Extended Stay Charleston SC - West Ashley pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at InTown Suites Extended Stay Charleston SC - West Ashley?
Check-in start time: 11:00 AM; Check-in end time: 6:00 PM. After-hours check-in is not available.
What time is check-out at InTown Suites Extended Stay Charleston SC - West Ashley?
Check-out is at 11:00 AM.
Where is InTown Suites Extended Stay Charleston SC - West Ashley located?
Located in West Ashley, this aparthotel is 1.1 mi (1.7 km) from Citadel Mall and within 3 mi (5 km) of Bon Secours St. Francis Hospital and West Ashley Park. Charles Towne Landing State Historic Site and West Ashley Greenway are also within 6 mi (10 km).
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Reviews
InTown Suites Extended Stay Charleston SC - West Ashley Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
6.0
Amenities
8.0
Property conditions & facilities
Rating 10 - Excellent. 10 out of 21 reviews
10 - Excellent
10
Rating 8 - Good. 1 out of 21 reviews
8 - Good
1
Rating 6 - Okay. 3 out of 21 reviews
6 - Okay
3
Rating 4 - Poor. 3 out of 21 reviews
4 - Poor
3
Rating 2 - Terrible. 4 out of 21 reviews
2 - Terrible
4
Reviews
10/10 Excellent
Lazavia
Feb 16, 2024
Liked: Cleanliness, room comfort, communication
Best Option For Weekly Stays
I booked this hotel and please please don't believe some of the negativity posted. First off Kim the manager was so professional and helpful. Not one time was she ever rude towards me..she was accommodating me but still has a job to do, keep in mind we all work and follow company rules right (well some of us) thats all she was doing..her job. I can honestly say my room had no roaches at all and I've stayed for 3 weeks. If I ever need to return, I will book here..staff was nice (a guy works there also I forgot his name and he was very helpful and professional) book yall wont be disappointed and the price is best in town!
Yes, the staff is great. If there is a problem, they will take care of it. It is however, difficult to get in touch with someone at the front desk. They always seem to be absent during open hours, so one needs to plan accordingly. For this being such a busy area, the property seems pretty secure. The manager gave me an upgraded room as soon as I got here and I've kept that room do to it being in the back of the building and being very quiet. I enjoy the stay for the price relative to the area is very good.
Eugene
Stayed 9 nights in Nov 2025
10/10 Excellent
Matthew
Oct 8, 2023
Liked: Cleanliness, property conditions & facilities, communication
The staff were first rate. Very professional.
Matthew
Stayed 9 nights in Sep 2023
6/10 Okay
Benjamin
Jun 15, 2025
Liked: Communication
Disliked: Cleanliness
Floor was dirty and there were roaches. Staff was friendly though.
Benjamin
Stayed 7 nights in May 2025
10/10 Excellent
Justin
May 10, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
good
Justin
Stayed 9 nights in May 2024
2/10 Terrible
Andrew
Feb 24, 2024
Disliked: Communication
Wouldn't recommend
Staff was defensive, even during check in. Unlike the pictures, there are no pots, pans, plates, etc. room cleaning, as said in check in and on the contract was supposed to come weekly. After two times of not cleaning, I asked the office and told me it was by request only.
Andrew
Stayed 18 nights in Feb 2024
2/10 Terrible
Verified traveler
Aug 14, 2024
Disliked: Communication
If you run out of clean towels you have to pay for more and you have to pay for pots and pans. They had to bring us a new refrigerator because the one we had was broken. Emergency exit alarm kept going off. No maintenance on weekends. Wi-Fi sucked, tv stopped working at 3am. Staff wasn’t very helpful
Verified traveler
Stayed 7 nights in Jul 2024
2/10 Terrible
Walter
Apr 23, 2023
Disliked: Amenities, communication
The manager did not understand that she works in the hospitality industry. Our reservation was not ready. We waited for two hours to be checked in. She was rude when I asked her why. The wifi didn't work, and she was of no help. She cancelled our key card the day before we were scheduled to leave and again we had to wait for two hours to get into our room. She needs to hire competent help because the office is advertised to be open from 11AM to 7PM but usually no one is there.
Walter
Stayed 8 nights in Apr 2023
6/10 Okay
Mattis
Jul 4, 2024
I recommend you only stay in the front of the building. All other areas seemed loud and unsafe at night.
No weekly housekeeping as stated on the website and reservation forms. Stated the housekeeper was on medical leave and no arrangements were made for coverage.
Repeatedly asked, over 5 weeks, for the kitchen faucet to be fixed, but property managers made excuses every time. So that was unusable.
They have no consistent management on site - substitute managers passed the buck.
The on-site maintenance guys were the only people who showed much energy to help. But they had limited resources.
Mattis
Stayed 13 nights in Apr 2024
10/10 Excellent
Charles
Feb 7, 2026
Liked: Cleanliness, property conditions & facilities, communication
Clean room
Charles
Stayed 7 nights in Jan 2026
4/10 Poor
Kathleen
Oct 16, 2025
Disliked: Cleanliness, property conditions & facilities, communication