Hotel Koukouras, in the shopping district's heart, welcomes families and shoppers. Travelers enjoy drinks at the poolside bar, explore the garden, and watch kids splash in a separate pool or play in the playground. Guests praise the aparthotel's relaxing atmosphere.
Located in Chania, Hotel Koukouras is in the entertainment district and near the beach. Old Venetian Harbor and Port of Souda are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Agia Marina Beach and Kalamaki Beach. Golfland and Limnoupolis Water Park are also worth visiting. Visit our Chania travel guide
Along with a bar/lounge, this aparthotel has a poolside bar and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a children's pool, and dry cleaning are onsite. Each apartment features free WiFi, a furnished balcony, and a kitchenette with a stovetop. A private yard, a rainfall shower, and a hair dryer are among the other amenities available to guests.
Hotel Koukouras offers 40 air-conditioned accommodations with hair dryers. Rooms open to furnished balconies or patios. Kitchenettes offer stovetops and cookware/dishes/utensils.
Bathrooms include bathtubs or showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.
Recreational amenities at the aparthotel include a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
A bar/lounge
A poolside bar
Coffee and tea in common areas
Dining table
Snack bar/deli
Bedrooms
Bedsheets provided
Bathroom
Bathtub or shower
Hair dryer
Rainfall showerhead
Soap
Toilet paper
Towels provided
Living spaces
Communal living room
Dining table
Entertainment
TV in common areas
Outdoor areas
Furnished balcony/patio
Garden
Outdoor furniture
Terrace
Yard
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Climate control
Air conditioning
Heating
Pets
Pet friendly
One pet total (up to 22 lbs per pet)
Pets stay free
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Designated smoking areas
Services and conveniences
Daily housekeeping
Limited-hour front desk
Luggage storage
Safe at front desk
Tour and ticket assistance
Location highlights
In a shopping district
In an entertainment district
Things to do
Arcade/game room
Billiards/pool table
Children's pool
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
2 buildings
2 floors
40 units
Garden
Reception hall
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 9 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), key retrieval
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1042Κ032A0139700
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 01 to October 31
Pool access available from 9:00 AM to 8:00 PM
Property is also known as
Koukouras Khania
Koukouras Hotel Chania
Koukouras Hotel
Koukouras Chania
Koukouras
Koukouras Apartments
Koukouras Hotel
Hotel Koukouras Chania
Hotel Koukouras Aparthotel
Hotel Koukouras Aparthotel Chania
Frequently asked questions
Does Hotel Koukouras have a pool?
Yes, this property has a children's pool. Pool access is from 9:00 AM–8:00 PM.
Is Hotel Koukouras pet-friendly?
Yes, this property allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Koukouras?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.
What time is check-out at Hotel Koukouras?
Check-out is at noon.
Where is Hotel Koukouras located?
Situated in the entertainment district, this aparthotel is within 1 mi (2 km) of Stalos Beach and Agia Marina Beach. Go Karting Kato Galatas and Sunset Beach are also within 2 mi (3 km).
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Reviews
Hotel Koukouras Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.2
Location
7.2
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 12 out of 30 reviews
10 - Excellent
12
Rating 8 - Good. 9 out of 30 reviews
8 - Good
9
Rating 6 - Okay. 5 out of 30 reviews
6 - Okay
5
Rating 4 - Poor. 0 out of 30 reviews
4 - Poor
0
Rating 2 - Terrible. 4 out of 30 reviews
2 - Terrible
4
Reviews
Verified
8/10 Good
Nina
Oct 16, 2023
Liked: Cleanliness, amenities, communication
The view from the apartment was great! Right next to the beach.
Nina
Stayed 7 nights in Oct 2023
Verified
10/10 Excellent
Harris
Jul 23, 2024
Liked: Cleanliness, room comfort, communication
Wonderful hotel
We had an amazing time at the hotel. The staff are wonderful and always ready to help. I was very concerned about bedbugs but they showed me official certificates and offered a doctor for my son that had mosquito bites. The hotel is clean and has the perfect location. The mini golf in front of the hotel that is not a part of the hotel was also cozy and great place. You have everything around you and the beach is also wonderful. Thank to the amazing staff at the bar, cleaning and reception.
Harris
Stayed 10 nights in Jul 2024
Verified
10/10 Excellent
Bogdan
Jun 23, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
One of the best places to stay in Stalos
Bogdan
Stayed 9 nights in Jun 2023
Verified
10/10 Excellent
Enrico
May 22, 2023
Liked: Cleanliness, room comfort, communication
A bargain on the beach!
For the price, this hotel is incredible. I was moved into another building which backed onto the beach.
Enrico
Stayed 2 nights in May 2023
Verified
2/10 Terrible
Sussan
Sep 2, 2024
Disliked: Cleanliness, property conditions & facilities, communication
This hotel is not ocean front and most importantly it was UNSAFE! So UNSAFE that we left few day’s earlier and did not get a refund.
Workers were rude, AC not working, and room was very dirty.
Would never go back and unsafe for females.
Very nice view from our balcony. We stayed at the Lia apartments in front of the beach. The hotel area around the apartments were very Nice, with a little garden in the back, and a fountain in front of the hotel.
We had some trubble getting in contacts with the hotel per. e-mail before we came.
Bur we got help and answers when we called them on the phone.
Very friendly and helpfull staff, and a pleasent atmosphere.
We are a family with small children and this was a very good hotel choice for us 😊
Nicoline Leonhard
Stayed 15 nights in Jun 2023
Verified
2/10 Terrible
Christine
Aug 15, 2023
Disliked: Room comfort, communication
Lack of
No one was ever at the front desk, they just left my room keys on the counter. I did not have AC for almost 2 days. No customer service at all!
Christine
Stayed 3 nights in Aug 2023
Verified
10/10 Excellent
Georgios
Aug 8, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Ein schönes ruhiges und sauberes hotel mit sehr freundlichen Personal.
Georgios
Stayed 9 nights in Jul 2024
Verified
6/10 Okay
Tanja
Jul 25, 2023
Disliked: Cleanliness, room comfort, communication
Huoneisto ei vastaa kuvattua
Huoneiston siisteys ja taso tuotti pettymyksen, ei vastaa millään tavalla esittelyn valokuvia. Kuvat otettu rannalla sijaitsevasta uudemmasta rakennuksesta kun taas itse huoneisto oli selvästi vanhemmasta rakennuksesta tien toiselta puolelta. Vain uima allas kuvat näyttäisi olevan sieltä otettu. Kuvat kannattaisi ehdottomasti päivittää sillä hotelli valinta perustuu pitkälti niihin joten pettymys on väistämätön. Huoneistojen sisustus todella ankea. Vaatekaappia ei voinut edes avata sieltä tulevan vahvan homeenhajun takia. Ilmastointi ei automaattisesti kuulu huoneistoon vaan se täytyy erikseen hakea respasta silloin kun siellä sattuu joku olemaan. Meillä ensimmäinen yö +30 asteessa hikoiltiin ilman koska ketään ei ollut sisään tullessaan vastaanottamassa. Avaimet odotti ovessa, ikkunat auki tuuletustarkoituksessa mutta hyttysiä sisällä niin paljon. Sisään mennessä tunkkainen kuumuus ja homeen haju oli päällimmäiset fiilikset. Ilmastointi auttoi näihin. Koko hotellin yleisilme ja kunto 80 luvulta. Julkisivua siistitty.
Tanja
Stayed 7 nights in Jul 2023
Verified
6/10 Okay
Jeannette
Jun 9, 2023
Liked: Communication
Die Unterkunft ist der Kategorie entsprechend. Die beiden Schlafmöglichkeiten im Wohnraum sind nur bedingt tauglich. Das Frühstück hätte etwas umfangreicher sein können. es fehlte frisches Obst und vor allem eine größere Brotauswahl. Super war die Nähe zum Strand Seaside.
Jeannette
Stayed 7 nights in Jun 2023
Verified
8/10 Good
Verified traveler
Aug 19, 2021
Liked: Cleanliness, communication
Very good and helpful communication with the owner.
Chambre viellissante qui sent l humidite salle d eau d une autre epoque avec rideau a fleur qui vous colle des que vous bouger la chasse d eau qui fuit .et le meilleur pour l air conditionner il fallait payer un supplement. Ca nai pas convenable
Dejligt stort værelse med stor altan, personalet søde og meget hjælpsomme. Dejlig pool, tæt på strand.
Verified traveler
Stayed 14 nights in Aug 2019
Verified
6/10 Okay
Verified traveler
Aug 27, 2019
Liked: Cleanliness
Disliked: Staff & service
Aamiainen ei hyvä..menimme viereiseen hotelliin mihin maksoimme 1,50 lisää ja saimme syödä buffasta. Hotellin pitäjä rouvan asenne/palvelualttius niin ja näin,loma tekis hyvää hänellekin.
So, where do I start. No one was ever at the front desk even during “open” times. The food bar was mediocre at best. Our shower head broke on first use, couldn’t find anyone to fix ( about 4pm ) till following morning. Used as a water hose till fixed. The shower was soooo small the curtain touched you everywhere. So I felt so dirty after each shower. The shower was so small it gets the bathroom floor wet. They provide squeegee for you to get water off floor into drain. Our drain was not even with floor or under floor level so it took pushing the water into it with purpose vs it draining right. They provide a floor towel, that’s great, but when the whole floor becomes a pool that towel does nothing! Our bathroom sink dripped too. Went looking for a maid or the office worker for more big towels after they cleaned our room the next day and they took our big towels and floor towel, but didn’t return them. Left a bunch of hand towels ( kitchen towel size) but low and behold couldn’t find anyone at 630 pm again during open hours. So I dried off with a small towel. Customer service sucked. Rude when I did find them and asked where I should go for help. Like I shouldn’t be needing help. I read the reviews before reserving this. I only looked at recent within the last 6 months ones. Looked good. IT LIED! It was dreadful. Between wet floors, no clock, the tv in the room as promised is great but it doesn’t have cable so blue screen it is, or snow. No welcome book with local eateries.
The great people working there, the wiew from my balcony, close to the beach, the bus stop near by, relaxing place, the smell of beatiful flowers outside, good service by the pool,from the waiter. I just loved the stay there. I want to go back !!!!!! 10 out of10
Gostamos do apto, muito grande e todo adaptado com tudo o que vc precisa. A localização também é ótima.
Tamires
Stayed 4 nights in Apr 2019
Verified
8/10 Good
Matti
May 29, 2018
Liked: Cleanliness, staff & service, room comfort
Kolmatta kertaa Koukorasissa.
Tämä oli jo kolmas kerta hotelli Koukourasissa. Emme vaimoni kanssa hae emmekä halua hotelliltamme luxustasoa vaan juuri tällaista rentoa meininkiä, mitä Koukoras tarjoaa. Henkilökunta on avuliasta ja ystävällistä; erityiskiitokset Eelille. Eeli, we love You!
Matti
Stayed 12 nights in May 2018
Verified
8/10 Good
Heli
May 3, 2018
Liked: Cleanliness
Siisti huone ja rantakin lähellä.
Hieman vanhahko hotelli, mutta siivooja oli kyllä ahkera.
En veldig fin tur til en veldig fin plass! Litt liten plass, men greit å komme seg inn til chania.
Thea
Stayed 9 nights in Jul 2017
Verified
8/10 Good
Marja
Jul 18, 2017
Ilmastointi maksaa erikseen
Hotels.com. Oli virheellisesti merkinnyt hotellin tietoihin että hintaan kuuluu ilmastointi. Ilmastoinnista piti kuitenkin maksaa erikseen 7€/päivä. Tieto löytyi hotellin nettisivuilta, kun tätä käytiin Hotels.comin kanssa läpi.
Marja
Stayed 8 nights in Jul 2017
Verified
6/10 Okay
IOANNIS
Jun 26, 2017
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
ΠΟΛΥ ΩΡΑΙΑ ΤΟΠΟΘΕΣΙΑ. ΜΕΤΡΙΟ ΚΑΤΑΛΥΜΑ
ΑΝΟΙΓΕΙΣ ΤΗ ΜΠΑΛΚΟΝΟΠΟΡΤΑ ΚΑΙ ΑΝΤΙΚΡΥΖΕΙΣ ΤΗ ΘΑΛΑΣΣΑ. ΔΩΜΑΤΙΟ ΜΕ ΑΝΕΤΟΥΣ ΧΩΡΟΥΣ ΑΛΛΑ ΜΕΤΡΙΑΣ ΚΑΤΑΣΚΕΥΗΣ. ΠΟΛΛΑ ΚΟΥΝΟΥΠΙΑ. ΔΕΝ ΥΠΗΡΧΕ ΧΕΙΡΙΣΤΗΡΙΟ ΓΙΑ ΤΟ A/C.
The Koukouras is a delightful hotel. The owner was very helpful and kindly drove me to my friends' hotel nearby on several occasions. Spotlessly clean suite, large bedroom, comfortable bed and good qualty pillows, wardrobe and cupboard space for clothes, toiletries etc. dressing table with large miror. Spacious lounge with dining table and coffee table, well equipped kitchenette, shower room with fitted hairdryer, own patio with table and chairs. Very clean swimming pool and ample sun loungers, parasols, tables and chairs. Lots of shops and cafes nearby but quiet and peaceful at the hotel. Bus stop two minutes walk but taxis readily available at reasonable price. I can certainly recommend this hotel and will be amongst the many returning guests.
We arrived to Koukouras hotel late at night. At the reception told us that we would get a bigger appartment in a sister hotel and they drove us there. The hotel is located about 5 minutes drive, which is not that bad. The bad thing is that the appartments are on the top of a hill. Without a car it is really unpleasant. The appartment was fine but this is not what we expected due to the location. On the next day we advise the staff that we would like to move to the hotel originally booked and they said that they did not have a room available and offer to drive us up and down whenever we wanted. The problem is that noone was there when we needed the transportation. The last day we called the lady by phone because we did not want to carry our luggage. At the beginning she said she would pick us up but she just sent a taxi down to the hotel. When she saw us, she asked if we paid the taxi.
The appartment as said was nice, with a pool but it does not make a lot of sense without having a car. The appartment was not cleaned during the 4 days we stayed there so we did not really benefit from the "standards" offered in a hotel.
The staff told us from the first day that the best transportation to the city would be a taxi. Afterwards we found a bus stop just in front of the hotel, with regular drives every 15 minutes. The hotel did took benefit of the company taxi working with them and we felt completely lied.
For 1 night we could unterstand the overbooking, but rest was a lie.