Hotel was nice enough and placement is great. The staff was very professional. The low rating solely pertains to the fact that the water in the swimming pool was moldy! I smelt it when I came in but thought that it was from somewhere in the facility which is not that unusual but after jumping in I was in no doubt that the water quality was not monitored or maintained in anyway. Afterwards my skin and swimsuit reeked of the rotten water :-( makes me wonder if that is the only area of neglect in the hotel…
2026 年 7 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Ning
2025 年 8 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Best property here in Changchun
2025 年 8 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Edward G
2025 年 8 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent
2025 年 8 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Guang
2023 年 8 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Clean, friendly
2023 年 8 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Dawid
2026 年 1 月 23 日
良かった点 : 清潔度、スタッフとサービス
Nice room quite and spacious however Sauna did not work
2026 年 1 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Chih Cheng
2024 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
都好,就是希望旁邊大樓盡快完成施工。
都好,就是希望旁邊大樓盡快完成施工。
2024 年 4 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
TSZ YING
2025 年 1 月 2 日
良かった点 : スタッフとサービス
硬件一般
衛生情況一般 有點老舊
送餐機器人很好
服務人員很友善
2024 年 12 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Shek Fai Raymond
2024 年 9 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
房间设备和服务也很到位。前台和礼宾部就有些时候可能人手不夠,管理上出现可以避免的问题。
2024 年 9 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Chih Cheng
2023 年 8 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
炎夏長春商務旅
疫情原因睽違長春3年,住店一周感受到的細節仍與疫情前相同。下回長春再見。
2023 年 8 月に 5 泊滞在
宿泊者限定の口コミ
6/10 (普通)
KAI MING LEO
2025 年 4 月 27 日
良かった点 : 清潔度、スタッフとサービス
Room temperature centrally controlled maintained at 27-29 Degree Celsius and cannot be adjusted by guest. Need to be improved. Hotel staff all are friendly.
In general it is not at the Hyatt standard you would think of or experienced. Staff are nice enough but not at the Hyatt level you would expect in terms of professionalism and offerings.
What shocked me is that none of the USB outlets in the room worked. It created a lot of hassle when I wanted to charge my electronic items from the U.S.
In addition, when I asked if the lunch could be charged to my room since my WeChat pay could be set a limit since it is registered abroad, the lady tried but the system didn't allow her to do so because that I chose to pay at the hotel instead of pay with the booking platform or paid deposit. I just feel that my credibility was doubted. It could be just Hyatt Changchun's operation policy, but was really surprised.
Then the checkout date, the lady said everything was charged and I was OK to go. I just wondered a little how they did it when I chose the method to pay at the hotel at check-out, but glad it was taken care. However the next day, I got a phone call saying that they only charged one room instead of two and the card was denied. They asked me to go back to the hotel to make the payment when I left Changchun already! It was a really weird experience with Hyatt. I had to ask my friend to help the next day, but then found out the 2nd room was charged.
The whole experience was pretty disappointing and way below the normal expectations I have for Hyatt.