2 outdoor pools
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Reviews of Chalong Miracle Lakeview Resort & Spa

4 out of 5
Chalong Miracle Lakeview Resort & Spa
11/1 Chao Fah Tawantok Road, Chalong, Phuket

Reviews

8.4

Very Good

Rating 10 - Excellent. 12 out of 27 reviews" "
Rating 8 - Good. 10 out of 27 reviews" "
Rating 6 - Okay. 3 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Siddhi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Average is standard but do not have tea bags in the room request they said have to buy yourself hotel don’t supply this item is standard to all room amenities
Stayed 3 nights in Jul 2019
Response from Punyanuch yeepachar (PLOY) on Aug 2, 2019
Thank you for your review and comments, We will improve our service.

10/10 Excellent

Verified traveler

Stayed 8 nights in Jun 2019
Response from Punyanuch yeepachar (PLOY) on Jul 18, 2019
Thank you so much and we hope to welcome you again.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, they had a great facility with ability to get picked up for most tours. Very convenient
Stayed 7 nights in Apr 2019
Response from Punyanuch yeepachar (PLOY) on Apr 24, 2019
Thank you for your compliment and hope to welcome you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Punyanuch yeepachar (PLOY) on Jan 22, 2019
Thank you so much and we hope to welcome you again.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Rooms are nice and big. Security guards at the entrance are the only friendly people. The minimart sells literally crap and food is average at best.
Stayed 11 nights in Jan 2019
Response from Punyanuch yeepachar (PLOY) on Jan 22, 2019
Thank you for your review and comments, We will improve our service.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place, family suite apartment is clean and comfortable. Facilities are good. Reception staff are below average with poor English and barely motivated attitude, exception to the manager who was professional, helpful and spoke decent English. Cleaning staff were excellent. Good spot if you’re looking for quiet and relaxing, however there is zero vibe or social interaction, this seems to be due to the 90% Chinese clientele on high turnover with large tour groups coming and going.
Stayed 21 nights in Nov 2018
Response from Punyanuch yeepachar (PLOY) on Dec 3, 2018
Thank you so much for your kindly review and We hope to welcome you again.

8/10 Good

Mow Chiu Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2018
Response from Punyanuch yeepachar (PLOY) on Feb 7, 2018
Thank you so much and we hope to welcome you again.

8/10 Good

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay.
Nice stay. Breakfast was ok. Maybe I was to picky but I love Thai food. Just wasn’t that great there. Overall everyone was very helpful and the place was clean.
Stayed 5 nights in Jan 2018
Response from Punyanuch yeepachar (PLOY) on Feb 5, 2018
Thank you so much and hope to welcome you again soon.

6/10 Okay

Mon, UK

Disliked: Cleanliness, staff & service
Big rooms but terrible staff
Rooms are spacious, cleaned every day but not the best cleaning, cobwebs with spiders still in the room after cleaning. Its a nice development with swimming pools and a small gym, unfortunately the kids room is just the room with a few toys and lots of mosquitos. The worst thing is the personnel, they dont care about customers, i had a bad experience every day, once when we extended the stay, we paid via expedia, but the reception ladies asked us to pay again to them in cash! When there is a problem with anything, dont expect anybody to help, the only thing they can do is say "sorry for the inconvenience". The only good thing was a few nice people at breakfast who tried their best and were very nice! Breakfast is disappointing as well, every day the same things, many trays empty and not refilled.
Stayed 3 nights in Dec 2017
Response from PLOY (Reservation Officer) on Dec 31, 2017
Thank you for your review and comments, We will improve our service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel and pool with a fitness center. The bed was really hard and the location is far from everything but those were the only down sides.
Stayed 3 nights in Nov 2017
Thank you so much for your kindly review and We hope to welcome you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Train Muai Thai in Phuket
Wet season weather but great location for accessing Muai Thai training facilities in Phuket.
Stayed 7 nights in Sep 2017
Muai Thai Stadium are not far from our property, you may walk or get a motorbike/bicycle or taxi just only 5-15 minutes.

10/10 Excellent

daz, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and great pool
Great rooms and clean Didn't need staff everything was perfect and neat
Stayed 9 nights in May 2017
Response from Chai on Jun 16, 2017
Thank you so much and hope to welcome you again soon.

10/10 Excellent

Lionel

Liked: Staff & service, property conditions & facilities, room comfort
Wonderful Room! But avoid the breakfast if you can
Great room, nice view. Big space. Value for money. Bad: lot of Chinese tourist make breakfast a war zone. Breakfast food was 2/5, better to skip. Some parts of the room starting to show age. You also need a car because there is nothing within walking distance around
Thank you for your stayed with us, we'll tried to improve our services and hope to welcome you again.

6/10 Okay

poguemahone, Napa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Although this hotel was a sight for soar eyes, we were disappointed. The pool was amazing but when we ordered food from the pool bar it was terrible. They had a list of drinks, but turned out could only make rum or vodka sodas and or beer. The location was far from everything. After a long walk though the property, We paid 400baht to get to phuket town and getting a taxi on the street was difficult...through the hotel it was 800B. We were told of a strip near by for more variety of food it was hard to find and only one restaurant as far as we could tell. That is not to say it was horrible all the way through. We had come from a bad hotel so it was clean and beautiful. The art was amazing everywhere in the suit building and all over the rooms. The pool was huge and blue and clean with seahorse fountains everywhere. The staff was friendly and smily... the front desk was pretty good with English. Beautiful place Bad location

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Nice room for price, but that is it. The rest was
Terrible staff, I went with a broken foot, and they slammed me around in wheelchair, with no care what so ever!!! They also laughed about it in front of my face. They don't speak English, room service is very hard to get, you can only pay cash, make sure to have cash on you. If you need a taxi, as the complex is on a main road away from shops, they tell you, you can only use their shuttle taxi which is about 3 x the amount of a normal taxi, they REFUSE TO CALL YOU A TAXI, so you need to download GRAB TAXI if you would like to pay normal fee. They are rude and very unprofessional. Food at bar was DISGUSTING!!!! I have never had such a bad experience with a place to stay. Highly recommend against this place to stay.

4/10 Poor

michel

Disliked: Staff & service, room comfort
Will not book again
Room was ok but the bed was not comfortable and made noise every time you move. Went to the restaurant and waited for service, girl was playing with her phone behind the counter, had to get up and pick up menu. No one at the front desk could speak English. Not recommending.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay I enjoyed taying there with my friends I'll definitely come back Everything was on point The location The quality of service ect.....

10/10 Excellent

Takao

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
すごい綺麗
Stayed 1 night in Mar 2024

8/10 Good

Arni

Liked: Cleanliness, property conditions & facilities, room comfort
good hotel but service could be much much better
This resort is great thing but some people who work there should get a another job. its seem that most of the people in the restaurant or in the shop have more interest to be on their smartphone then service the guest. for ex the girl who was working in the shop, didin´t say good morning and coldn´t even lay the phone down when I was talking to here, she couldn´t understand when I asked for receipt and just said no. other thing that cleaning staff and maintance was always leaving the door to the lift open for everybody to to come in the building, even though it says on the door to keep door closed. also on the upper swimming pool where a lot of trash, like cigarettes in ashtray from the night before and other stuff and if kid would be playing there they could have eating it, nobody came all days when I layed there to ask if I wanted something to eat or drink I had to go down my self to order the drinks the gym is nice but no water no towel or anything like that rooms are nice but tv is horrible, almost no english speaking channels and even they have a smart tv in bedroom it not working and when I ask them for to fix it it didin´t get so I gave up ... why can bars have good tv and conditions but in hotel its like in the 70´ ... if it rains then the tv gets scrambled. the room it self is very good with good bathroom and good kitchen and living room. the bathroom has a great shower and Bathtub with massage in the end I hate seeing people just hanging in their phones
Stayed 1 night in Dec 2019
Response from Chaithawat on Jan 24, 2020
Thank you very much for your comment, we will try to improve the service of staff in the restaurant and minimart also increase more staff training for the good service in the future.

10/10 Excellent

Verified traveler

아름다운 경치와 현대적인 구조와 편안한 침대가 맘에 들었어요
Stayed 3 nights in Sep 2018
Response from Punyanuch yeepachar (PLOY) on Sep 14, 2018
Thank you so much and we hope to welcome you again.

8/10 Good

Peter

Liked: Cleanliness, staff & service
Clean and good, but far from every thing. So you will need car or taxi every where.
Stayed 2 nights in Jul 2018
Response from Punyanuch yeepachar (PLOY) on Aug 6, 2018
Thank you so much and we hope to welcome you again.

8/10 Good

Nadezhda

Liked: Property conditions & facilities, room comfort
Отель на 4
Отель неплохой. Комнаты просторные, с кухней, балконом. Минус для нас был в том, что не весь персонал разговаривал на английском. Район тоже не совсем удобный, пешком практически никуда не дойдёшь, при выходе из отеля нужно идти по автомобильной дороге без тротуаров! На завтраках каждый день толпы китайцев, но для нас это не минус. В целом от отеля остались впечатления на 4.
Stayed 6 nights in Jan 2018
Response from Punyanuch yeepachar (PLOY) on Feb 16, 2018
Thank you so much for your kindly review and We hope to welcome you again.

10/10 Excellent

Utayadon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Response from Punyanuch Yeepachar (Ploy) on Jan 25, 2018
Thank you and hope to welcome you agian.

8/10 Good

ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Punyanuch Yeepachar (Ploy) on Jan 25, 2018
Thank you and hope to welcome you agian.

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lyxigt
Grymt bra

10/10 Excellent

MOMOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
きれいなホテル
お部屋はとても広く清潔でした。洗濯機もありとても便利でした