Cerro la Ballena Vacations from ￥108,018

Great customer service

We’ve stayed at several hotels in the South Beach area over the years, and 1 Hotel South Beach is on a completely different level. Total class from start to finish. The hospitality here is unmatched — no annoying rules or logistics to deal with, just easy, seamless relaxation. The staff is genuinely eager to create the best possible experience for you. The hotel itself is stunning: modern, warm, and eco-luxurious with four incredible pools, a rustic-style beach bar, and a gorgeous private beachfront. The food and drinks are top-tier, gourmet quality at every level. It was my birthday during our stay, and they surprised me with a complimentary cake and champagne — something most places wouldn’t even think to do. This was our first time staying here and we’re fully convinced we wouldn’t stay anywhere else in Miami going forward. If you’re looking for an elite South Beach stay that just gets everything right, this is it.

Great staff, location, super helpful, knowledgable, kind and friendly. Room upgrade was superb and staff were so prompt and professional.

Most appreciative of the space, proximity to shopping, sightseeing and most impressed with the rapid response from the host with our questions.

Beautiful hotel ! Smells so good in lobby .. room a clean and nice