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"The location is amazing, right on Michigan Avenue, across the street from the park, a few blocks south of the river. The staff was friendly and efficient when I checked in, asked a few questions, and checked out. The room was great... nicer than I imagined. I would have liked daily room service. And the property really needs a reasonably priced breakfast place."

"Clean, central and amazing breakfast "

"I enjoyed the two room “apartment style” room it was perfect a vacation with my children."

"Great location and close to everything we wanted to see. The staff was very welcoming, helpful, and super nice. Other reviews mentioned that it was very loud at night, but during my stay (March 5-8), it was pleasantly quiet. I suppose it just depends on when you go."

"location and room met expectations "

"Beautiful, awesome atmosphere. Wish we stood longer, next time we will."

"The location is excellent. The balcony was amazing. The staff were great and courteous. The room was nice and clean. Cons: Both TVs glitched with poor or no reception. The room had no microwave. It took an hour to get our car the first morning."

"Rooms were out dated and not really kept up with. Had mystery stains on the ceiling and floors"

"When I arrived, they had overbooked the double queen bedrooms, and we had to stay in a king room with a cot for three people. They offered a $50/night discount, but when I went to check out, they stated it should have only been offered $150 to spend on hotel amenities. I was informed I had to call Hotels.com to have them confirm the discount and then the Royal Sonesta would credit my balance. Eventually, Hotels.com was able to credit me one full night and I did not have to communicate with Royal Sonesta any further. Additionally, during check-in it was not explained to us that we needed to select ahead of time that we wanted our rooms cleaned, so that did not occur during our stay. We had to ask for additional blankets/bedding for the cot as you could feel the springs in it. Our bathroom did not have an air vent. Overall, I wouldn't stay here again when visiting Houston, but was very thankful that Hotels.com was able to credit me for one night given our room situation. "