Celtik Vacations from ￥123,286

The hotel was generally pleasant. They need to look their wifi speeds which are inadequate for working remotely and also look into changing the carpets in the rooms. The staff at reception could also benefit from some customer service training , exchanging some pleasentaries at check in and check out is fairly standard hotel practice and not too much to ask of what advertises itself as a 5* hotel. Generally great lobby and reception area,gym was outstanding, and great location for tram stops etc.

This is my first time in Turkey, as a tourist I would say this hotel is very safe and clean. The hotel provided us whatever we requested (they give clean water whenever you request it). The room service was really good, the lady was very efficient and cleaned the room really well. The receptionist helped us with our bags when we arrived and also when we left. The receptionist Mohammed knew how to speak English whereas the others didn’t so it’s best if you download google translation (nothing wrong with them not knowing just a suggestion to any tourist visiting this hotel) The cons were the room was small for us and they had not checked my booking as they said it was for 3 people whereas I had paid for 4 people (didn’t bother me as the hotel room was very clean and organised). I would recommend tourist to pay the extra amount for the breakfast as the two cafes we went to around the area, the breakfast was expensive and small portions (not worth it) The cafe next to the hotel called “boro” was amazing and worth trying. The area is far from the central and tourist sites (30minute drive). There is a path way down to get taxi is a 3min walk, to get to central it’ll cost you around 450lira (which is around $17). Would recommend tourist to book closer but this hotel is pretty affordable and a good stay.

The Staff are amazing

The locations is great. Many very good places to eat nearby. Room well appointed, clean, beds very comfortable, nice large shower. Good breakfast and staff helpful. Taxsim Square very close, great shopping, walkable.. Yes, we recommend this property.

Interior was a little dated but still nice, The food was average. Staff were excellent, except one rude lady who made ourselves pay for dinner before we had finished eating, it is a shame as we wanted desert.