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"grocery across the hotel, great walk by the river"

"Friendly and welcoming, this hotel is set in such a lovely location. The room was very large (we had a comfort suite), comfortable and spotless. All staff were kind and helpful. Friendly bar. Lovely to wake up with the awesome views outside. "

"I wandered around this town until midnight looking for a place to stay after Salvador told me 1030pm was too late to check into my reserved room. Never mind had sent an email in the afternoon asking for instructions to check in at 1030pm since my plane got delayed and I missed the early train. I got no response. When I told Salvador there were no places to stay and I was afraid would have to spend the night on the street this genius suggested I go to the hospital and tell them I’m not feeling well and maybe they would give me a bed there. The town folks who saw me crying on the sidewalk were appalled at this practice. How hard would it had been to let me into my room? I have traveled the world and never experienced this lack of hospitality and decency. "

"Amenities not as described on website. No drinking glasses or tissues in the room, uncomfortable room temperature with no control, cheap uncomfortable mattress, had to make a long distance phone call just to get in the door to check in, unfriendly staff, front desk never staffed. “Not my problem, call Expedia.”"

"Beautiful views -staff were superb. Very clean room. Only thing was no air-con but a fan was supplied and the room cooled way down at night anyway."