「The hotel looked new. The staffs were friendly at reception. The room was good. Only one thing was that I needed to ask for more towels bcuz just two bath towels were prepped there, no face towels and no bath mat. I don’t like such SDGs…」
「Always a great stay and they never disappoint ever I'm always impressed with my treatment and how friendly and attentive the staff is to my needs
The Utica NewYork, Red Roof always delivers on the accommodations but where they excel is in customer service in this review come from someone who spent 45 years in the hospitality industry」
「We stayed in 20 some hotels on our Colossus of Roads Trip and this was either the Best or in the top three. The room was perfect four our group of four — two bedrooms with great beds and pillows, a kitchen and sitting area, three TVs and so many plugins at bedside. Breakfast was great, there were plenty of choices (including Nutella) and if you didn’t get everything charged in your room, there were more plugins in the breakfast tables!」
