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Lo Chalet

Family-friendly ski hotel with 2 restaurants

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Lo Chalet, surrounded by mountain scenery, offers continental breakfast and garden relaxation. The free ski shuttle connects guests to nearby slopes, while the Alpen Spa rejuvenates after outdoor adventures. Two restaurants serve local cuisine with spectacular mountain views.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • Housekeeping
  • Gym

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Classic Double or Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bathrobes
Bidet
  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room (Mountain)

Double Room (Mountain) | Premium bedding, minibar, in-room safe, desk

Double Room (Mountain)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bathrobes
Bidet
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
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About the neighborhood

Map
24020, BG, Castione della Presolana, Via Silvio Pellico 5, Bratto

What's nearby

  • Seriana and Scalve Valleys - 1 min walk - 0.0 km
  • Le Chiese delle Diocesi Italiane Sanctuary - 2 min drive - 1.4 km
  • Presolana-Monte Pora Ski Resort - 10 min drive - 7.0 km
  • Humanitas Gavazzeni Hospital - 54 min drive - 51.0 km
  • QC Terme San Pellegrino - 59 min drive - 48.3 km

Getting around

  • Pisogne Station - 43 min drive
  • Bergamo Orio al Serio Airport (BGY) - 64 min drive

Restaurants

  • ‪Bar Neve - ‬4 min drive
  • ‪Pizzeria Rustico - ‬9 min walk
  • ‪Masa Chalet Ristorante Alpen Food Experience - ‬4 min drive
  • ‪Caffè Alex - ‬6 min walk
  • ‪Bar Moderno - ‬10 min walk

About this property

Lo Chalet

Family-friendly hotel
Consider a stay at Lo Chalet and take advantage of free continental breakfast, a terrace, and a garden. Hit the slopes at this hotel offering a free ski shuttle, ski passes, and ski lessons. Treat yourself to a body treatment, a body scrub, or a manicure/pedicure at Alpen Spa, the onsite spa. Be sure to enjoy lunch and dinner along with local and international cuisine and al fresco dining at the two on-site restaurants. Enjoy the gym, as well as activities like archery. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon.
You'll also enjoy perks such as:
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, supervised childcare (surcharge), and a 24-hour front desk
Room features
All guestrooms at Lo Chalet offer comforts such as premium bedding and bathrobes, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and tubs or showers
  • 32-inch flat-screen TVs with satellite channels
  • Free infant beds, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Al caminone
  • Enoteca Milano

Things to do

  • Archery
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Playground
  • Ski lessons
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 100 per vehicle (one way)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision

Property is also known as

Hotel Milano Lo Chalet Castione della Presolana
Hotel Milano Lo Chalet
Milano Lo Chalet Castione della Presolana
Milano Lo Chalet
Lo Chalet Hotel
Hotel Milano Lo Chalet
Lo Chalet Castione della Presolana
Lo Chalet Hotel Castione della Presolana

Frequently asked questions

Is Lo Chalet pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Lo Chalet?

Check-in begins at 2 PM.

What time is check-out at Lo Chalet?

Check-out is at 11 AM.

Does Lo Chalet provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 100 per vehicle applies.

Where is Lo Chalet located?

Conveniently located near the ski slopes, this hotel in Castione della Presolana is within 3 mi (5 km) of Le Chiese delle Diocesi Italiane Sanctuary, Scanapa Ski LIft, and Seriana and Scalve Valleys. Camonica Valley is 3 mi (4.9 km) away.

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Reviews

Lo Chalet Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Location

9.2

Staff & service

7.0

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 14 out of 32 reviews
Rating 8 - Good. 13 out of 32 reviews
Rating 6 - Okay. 3 out of 32 reviews
Rating 4 - Poor. 2 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

Reviews

8/10 Good

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Non è la prima volta che soggiorniamo qui e devo di esserci tornati perché ci troviamo davvero molto bene. Personale gentilissimo e disponibile e struttura davvero molto bella e ben tenuta. Ci torneremo. Diego e Valentina
Stayed 2 nights in Aug 2024

10/10 Excellent

Alessia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentilissimo ed accogliente, siamo rimasti solo per una notte ma abbiamo avuto modo di gustarci l’aperitivo sulla terrazza e di godere della colazione ricchissima, con estratti di verdura e fruttta, aranciata fresca, pietanze salate e dolci tra cui torte, pancakes e waffles. Torneremo per provare la spa, alla prossima!
Stayed 1 night in Jul 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
La struttura si presenta molto bella, dalle camere alla spa. Unica pecca è che la camera nel complesso “lo chalet” era poco insonorizzata, ogni volta che si apriva la porta principale si sentiva. Per il resto tutto perfetto
Stayed 1 night in May 2024

8/10 Good

Martina

Liked: Cleanliness, staff & service
Tutto bellissimo, ci buono (anche se il risotto era tiepido quando mi è arrivato), personale gentilissimo… unica pecca: camere molto fredda. tutto sommato, un bel soggiorno, torneremo sicuramente.
Stayed 1 night in Nov 2023

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Milano Alpen Resort lo Chalet offre un buon rapporto qualità/prezzo con un servizio eccellente, ottima colazione e cena. Se poi si vogliono camere più accessoriate e confortevoli, bisogna scegliere il corpo centrale. Ho provato tutte le sistemazioni e sono sempre rimasta soddisfatta perchè il servizio era adeguato a ciò che sceglievo di spendere nelle diverse occasioni.
Stayed 2 nights in Aug 2020

8/10 Good

Carlemilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo

Ottima struttura, camera spaziosa e letto confortevole. Bagno un po’ datato ma comunque in buone condizioni, unica pecca l’insonorizzazione della camera (ogni volta si sentivano le porte sbattere o rumori in corridoio). Colazione ricca e di buona qualità. Staff cortese e disponibile. Spa ben curata e confortevole.
Stayed 7 nights in Aug 2020

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, the room is large and clean, there is a mini bar, and the bathroom is modern. A bit noisy in the morning because of other guests leaving. The parking lot is small, but there is another very large one just 50m far. These chalet is just next to the "main" hotel, which also have the spa. There is a reduction for guests of the chalet, and it's totally worthwhile. All the amenities are given at the entrance, so there's no need to bring anything. 5-star breakfast, with a very wide selection of bio and homemade products. Overall, I'd recommend it, and I would (and probably will) come back.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto ottimo. Bel ambiente, ottima colazione e ottimo servizio. La nostra camera era piccola ma confortevole. Il bagno un poco vecchiotto e da riconsiderare.
Stayed 1 night in Feb 2020

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt Hotel i en småtrevlig stad.
Stayed 1 night in Sep 2019

10/10 Excellent

GIORGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regalo di compleanno perfetto

Ottima accoglienza, staff preparato ed attento, ottimo il servizio, insomma tutto perfetto, da raccomandare....
Stayed 1 night in Apr 2019

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini Price, 4 Star Stay

We enjoyed our little getaway to the Milano Alpen Resort. Lo Chalet was an excellent choice for us, offering a comfortable room at nearly 1/3 of the price of the suites in the main structure (just feet away). The check-in was at the front desk of the main building; we appreciated that they parked our car for us. Our room at Lo Chalet was moderately updated; we liked the modern touch of the wood wall above the bed with a recessed, illuminated image of the Pre Alps. Clean, updated bathroom, a cute terrace balcony with a view over the property/the mountains in the distance. The main attraction for us was the spa. Aesthetically clean and minimal, we enjoyed the thermal pool (though wished the water was warmer for our winter stay), the saunas and Turkish bath. Entrance to the spa was €25/pp including bathrobe, sandals, etc. Very tranquil. The Aperitivo was bustling, with live piano music. The bar area is chic, all floor to ceiling glass and warm wood beams. A very cool space. Dinner was traditional; we especially enjoyed the long dessert table. After dinner drinks at the bar had a chill nightlife vibe, a DJ and a mix of hip locals and guests. We snuggled on the couches, others played cards. The drinks were tasty. We slept through the continental breakfast, but were offered coffee after our late check-out which we enjoyed on the wrap-around patio in the sun. The staff was accommodating and friendly. Overall a pleasant experience and a lovely, relaxed stay.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Informazioni non coerenti

La camera dalla descrizione riportata sul sito prevedeva condizionatore e frigo bar, che in realtà non erano presenti. Il bagno aveva la tenda della doccia solo per metà.Arredo molto datato. Camera in alcuni punti con molta polvere.
Stayed 6 nights in Aug 2018

10/10 Excellent

joelle, Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons apprécié de pouvoir profiter des services de la partie plus luxueuse de l hotel. Mm si une partie est payante.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel milano castione della presolana

Ho prenotato una camera con Expedia. Sono stato contattato via mail dalla struttura per propormi di cambiare la camera, situata in una dependance, con un'altra presso il corpo centrale dell'albergo. Il tutto con un supplemento per notte di 50 euro e con un ingresso a persona presso il centro benessere. Non ho il termine di paragone perché non ho visto la camera iniizialmente asegnatami ma quella presa era davvero ok. Personale gentile e disponibile, ristirante curato e buona colazione. un soggiorno quindi piacevole ma credo che sia più giusto descrivere meglio le camere in fase di prenotazione.
Stayed 2 nights in Jul 2018

10/10 Excellent

Ingvar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vandringar i Italienska alperna.

Vilken service! Mr Roberto kom med förslag på vandringar, matställen och sevärdheter utan att i första hand gagna egna hotellet, ingav ett verkligt förtroende. Hotellets placering är bra utgångspunkt för vandringar. Fantastisk frukost och bra resturang.
Stayed 2 nights in Jun 2018

8/10 Good

Marie France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel, accueil agréable, chambre confortable, petit déjeuner très copieux, à recommander

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities

Nel complesso molto soddisfatto

Rapporto qualità prezzo ottimo, anche la spa è molto bella e il servizio ottimo! Colazione altrettanto eccelente. Unica vera pecca , molto rumoroso come posto, specie se si ha intenzione di dormire la mattina oltre le 9.30, dato che dalle 8 il campanile accanto inizia a suonare di brutto molto spesso.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posto molto bello accogliente il personale molto gentile e disponibile il cibo e di prima qualita' la colazione varia e molto abbondante per tutti i gusti
Stayed 1 night in Mar 2018

8/10 Good

Mattia

Liked: Cleanliness, staff & service, property conditions & facilities

Ottimo weekend di relax

Location molto bella e abbiamo usufruito di un upgrade, la camera era molto pulita e il quadro della Presolana sulla parete molto suggestivo. Atmosfera da chalet moderno!
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, clean and comfortable! excellent breakfast! The SPA Is very very cute!
Stayed 2 nights in Aug 2017

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mi é piaciuto molto!!!

Hotel molto carino e pulito... personale cordiale e super disponibile!! La colazione é deliziosa e completa... raccomando!!!
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Hotel molto bello

Hotel molto bello, camera grande e confortevole. Non eccezionale il ristorante.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Non é tutto chiaro

Nel complesso é un buon hotel, ma non é ben chiara la presentazione della sestemazione del Lo chalet. Non viene detto che l'uso della spa non rientra nell offerta delle camere de Lo Chalet, che le camere non sono quelle fotografate nella presentazione dell Hotel e che in pratica la sistemazuone è in una depandance con camere decisamente di livello inferiore rispetto a un 4 stelle. Tutto ciò è stata una delusione, ma ormai una volta arrivati ci si adatta comunque! Mi spiace, perchè il posto è bello e il personale gentile! Piú chiarezza sarebbe stata apprezzata!

10/10 Excellent

Moris

Stayed 1 night in Jun 2025

6/10 Okay

Marco

Liked: Staff & service, room comfort
Stayed 1 night in May 2024