Thanks a lot for your review, Mr Albert.We really loved having you here and getting to know each one of you, remember NH Royal Urban Cartagena will always be your home.

Dear Sandra,Your comments are very valuable to us, the city is undergoing renovations to improve its attractions, we work every day to provide excellent service to our guests.NH Royal Urban Cartagena Team!

Muchas gracias por su puntuación estimado Jesús,Nos agrada que su experiencia haya sido la mejor, recuerde que NH Royal Urban Cartagena siempre será su casa

Dear Rafael,We are delighted to know that our privileged location allowed you to enjoy the attractions, streets and emblematic places of our city. Our greatest satisfaction is to know that our warm service met your expectations. NH Royal Urban Cartagena appreciates your valuable comments, we look forward to welcoming you on your next visit to Cartagena.Best regardsNH Royal Urban Cartagena!

Dear Bala,Thank you for sharing your feedback on your recent stay with us. We really appreciate you taking the time to tell us about the internal aspects that we need to improve, you can be very sure that we will use your comments as a training tool, to ensure the continuous improvement of our guests' experiences with the right support, we guarantee that the shortcomings you experienced on this occasion will not be repeated in the future. We send you a warm embrace from the NH Royal Urban Cartagena family and hope that you can give us another opportunity to transform your experience into a memorable one.

Dear Yevheniya,Thank you for taking the time to leave us your rating. we apologize if we didn't provide the level of coziness you were expecting. Your insights are valuable to us, so we invite you to let us know what we can improve for make a next possible stay more enjoyable.

Dear Tyler,Thank you for leaving us this review, we can see you mention our location, we understand to be located right on Plaza de Los Coches can be noisy due to music and nightlife, and we apologize for any inconvenience this may have caused. Your insights are valuable to us, thank you once again for your valuable feedback.

Dear Sergio,Thank you for choosing to stay with us at NH Royal Urban Cartagena and we are very proud to hear that your experience with us was a memorable one! It was a pleasure for our team to host and help you with everything you needed.We look forward to welcoming you back to the hotel in the near future.

Thanks a lot for the review. Mr Michael.One of the best guest that we have had, we are going to miss you and we are very happy that you enjoyed your stay. Our team will be very motivated reading your words, rembember you will always be welcome at NH Royal Urban Cartagena

Dear Tshishimbi,Thank you for sharing your detailed feedback about your stay at our hotel. We can see you mention our location, we're delighted to hear that you appreciated our well-situated location within Cartagena's walled city.Thank you once again for your valuable feedback. All team is very much looking forward to welcoming your return to NH Royal Urban Cartagena in the near future for another memorable experience.

Dear Calvin,We appreciate your feedback and are delighted to learn that we met your expectations. It is always a pleasure for our team to host and help you with everything you needed. We aim to make our guests feel at home, and we're thrilled that you felt well-accommodated. Thank you for choosing our hotel NH Royal Urban Cartagena, and we cannot wait to welcome you back for another wonderful stay.

Thanks a lot for your comments, Mr Raymond. We sure will tell Geraldine about your beatiful words, we hope you come visit us anytime soon and bring some family and friends to give you the best experiences.

Dear Rikki,We are truly grateful for your kind words! Thank you for your kind praise of our team members, we will ensure to share this feedback with the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you for choosing our hotel NH Royal Urban Cartagena, and we cannot wait to welcome you back for another wonderful stay.

Thanks a lot for your opinion, Mr Zeki, you and Mr Tyrone were such an excellent guest, we look forward to see you again, remember NH Royal Urban is your place in Cartagena

Thanks a lot for the review, Mr Rafael, we are very very glad that you enjoy your stay, we will definitely keep improving to give you the best experience ever. We really hope you come back anytime soon! Remember NH Royal Urban Cartagena will always welcome you

Dear Glenda Patricia,We appreciate your feedback and are delighted to learn that we met your expectations. We can see you mention our location, we are glad to see this has helped you so much to enjoy our fantastic Cartagena, for us it is great to be so centrally-located in the old town.Thank you for choosing our hotel NH Royal Urban Cartagena, and we cannot wait to welcome you back for another wonderful stay.Best regards,NH Royal Urban Cartagena Team.

Dear Carlos,Thank you for sharing your detailed feedback about your stay at our hotel. We can see you mention our location, we are glad to see this has helped you so much to enjoy our fantastic Cartagena, for us it is great to be so centrally-located in the old town. We are also happy to know you appreciated the cleanliness of facilities and the friendliness of our team, our priority is to make you feel as at home.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,NH Royal Urban Cartagena Team.

Dear Jordan,Thank you for leaving us this review. We are happy to know you had a nice experience with us.Thank you once again for your valuable feedback. All team is very much looking forward to welcoming your return to NH Royal Urban Cartagena in the near future for another memorable experience.

Dear Diego,Thank you for taking the time to share your experience with us. We appreciate your feedback about the location, for us it is great to be so centrally-located in old town close to everywhere.We look forward to an opportunity to welcome you back in the near future.

Dear Dyan, It was a pleasure for us to give you the opportunity to have you as a customer, it makes us so happy to know that your experience at our NH Royal Urban Cartagena hotel was excellent. On behalf of the whole team we send you a warm hug and hope you visit us soon to have the pleasure of serving you again.

Thanks a lot for the review Mr. Thomas, we are always happy to have you here, remember you are part of our familty. We look forward to see you very soon!.Best regards.

Dear Sonia,Thank you for sharing your experience with us! We are pleased to know that you enjoyed your stay in our hotel NH Royal Urban Cartagena and the staff was very friendly and helpful. We are happy that you enjoyed our breakfast and the amazing view from swimming pool. Thank you again for choosing our hotel for your stay in Cartagena, and we hope you have had a safe and pleasant trip back home. We hope to welcome you again soon!

Estimado LuisAgradecemos el tiempo invertido en hacernos llegar sus comentarios, estos representan una maravillosa oportunidad de mejora para nosotros, lo invitamos a alojarse nuevamente con nosotros para poder ofrecerle una nueva y mejorada experiencia en la fantastica ciudad de Cartagena.

Dear Timothy, Thank you for taking the time to send us your comments, it is a true honor to know that you enjoy each of your stays with us, we hope you continue to visit us with your family to provide you with more and more unique experiences in the fantastic city of Cartagena.

Dear Timothy, Thank you for taking the time to send us your comments, it is a true honor to know that you enjoy each of your stays with us, we hope you continue to visit us with your family to provide you with more and more unique experiences in the fantastic city of Cartagena.

Dear OzraH,We are truly sorry to hear about your negative experience during your recent stay with us. We understand that the room was not up to your expectations and you encountered several issues, including the sink ceiling leak because of the emergency of the broken tube in the room above yours.We take your feedback seriously and would like to assure you that we have taken steps to address the issues you raised, and we will continue to work on improving the quality of our rooms and services. Thank you for your time and your important comments.

Muchas gracias por su comentario, Estimada DanielaNos llena de mucha alegría saber que fuimos parte de su hermosa experiencia en Cartagena, recuerde que las puertas de NH Royal Urban Cartagena siempre estarán abiertas para usted.

Dear Alberto,Thank you for leaving us this review and sharing your feedback about your stay in our hotel NH Royal Urban Cartagena. We can see you mention our location, we are glad to see this has helped you so much to enjoy our fantastic Cartagena, for us it is great to be so centrally-located in old town. We would like to see you whenever you visit Cartagena again.

Muchas gracias por su puntuación, Sr. Perrin. Nos alegra saber que disfrutó durante su estancia

Thanks a lot for the review, we are very happy that you enjoyed during your stay, we really hope you come back anytime soon!

Dear Zack,Thank you so much for leaving us this review, it is a pleasure for us to know youve liked our hotel NH Royal Urban Cartagena.It’s been a pleasure to host you and we would like to see you whenever you visit Cartagena again.

Good morning dear Darwin,We regret the inconvenience presented during your stay and we appreciate the sincerity of your comments, thus helping us to continue improving. We ask you to give us another opportunity to provide quality service.

Thanks a lot for the comments Mr. John. We appreciate it. Remember you'll always be welcome in NH Royal Urban Cartagena

We are very sorry that you had those issues in the room but we thank you for the comments because that help us to get better. We hope you give us a second chance and visit us again to give the best experience.

We would like to thank you Mr. Edward, on behalf of the entire staff we are very grateful for your words and we hope you come back soon!. NH Royal Urban Cartagena is your home

Lamentamos mucho los inconvenientes que se presentaron durante su estancia y las lluvias, agracedemos sus comentarios pues así nos ayuda a seguir mejorando. Esperamos que en su próxima visita nos regale una oportunidad para brindarle un servicio de calidad.

Thanks a lot for the review, Mr. Reginald, we love having you here!

Thans a lot for your review, Mr. Erbin.We are very glad that you enjoyed your stay and we hope you come back anytime soon

Lamentamos los inconvenientes presentados durante su estancia y agracedemos la sinceridad de sus comentarios, así nos ayuda a seguir mejorando. Le pedimos que nos regale otra oportunidad de brindarle un servicio de calidad.

Dear Hernan, thank you very much for your time and opinion.We deeply regret that during your stay our pool was undergoing maintenance, day by day we ensure the enjoyment of our guests and it is very important to keep the facilities in good condition. We hope to have your presence so that you can fully enjoy all the facilities.

Dear Roberto, thank you for your time and opinion. We deeply regret the inconvenience presented during your stay, your comment is very useful for us to identify opportunities improvement and implement them. We hope to soon count on your presence to provide you with an unforgettable experience.

We are very sorry for what happened during your registration in our facilities and thank you very much for your kind comments, in them we see a pleasant opportunity for improvement, hoping that in the next time you can fully enjoy our services without situations like this happening again.

Muchas gracias por su reseña, nos llena de felicidad saber que disfrutó durante su estancia. Esperamos que vuelva pronto y recuerde que NH Cartagena siempre será su hogar.