Carstairs Vacations from ￥142,339

Kitchen was not properly stocked. No salt, pepper, sugar, oil, etc. When we asked for it, they brought us small sachets instead of actual shakers. Laundry washer was dirty and had a smell to it. Shower faucets were dirty/rusted. Also parking is not designated and not guaranteed. We had to find parking outside which was far one night. And no smart tv. For the price, they are charging i’d recommend looking at other properties. This places needs a few updates.

The apartment was clean and as the listing said. We needed bedding for the sofa bed, and although we looked through every space including the washer and dryer, there was none to be found. We messaged the company who said to look in the closet. Next message we were to take and send them pictures of the closets. Although their responses were polite, we never did get the bedding. We had a similar issue with the Wifi. We were unable to find the network on our phones. The response from the company was to look for the router and unplug it. We never found the router, sent them several messages (with pictures) and were never able to connect. We had stayed here before, but we won't be going back.

Comfort stay for 5 days… But having a hard time looking for a parking

Outstanding rooms and gorgeous hotel

The jets on the hot tub are terrible barely even felt them, the rooms were awesome and clean