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「鍵の受渡しの案内が、当日の朝でした。私たちは、当日朝メールを読む時間がなく、パブに入ってスタッフに確認しなければならなかった。」

「Another lovely stay! I had requested 3 or 8 as I stay here often. No one got back to me and on arrival I was booked in 21. The guy on reception quickly changed it for me. Helpful as always. 👍」

「My overall assessment on the stay would rate it no more than a three star. There are some minor maintenance issues that need to be looked into. The staff were very pleasant and helpful. Food was very good and the full English was excellent. The idea of filling out what you wanted for breakfast the previous day was not really how I would like it as this might change, I would prefer to decide on the day. Conclusion: The accommodation was a little tired and in need of a spruce up.」

「A very nice place to stay and well recommended be locals」

「Great location for park and ride into Bath. We stayed in the main building-this was a mistake. It was noisy-the annex (where we have stayed before) is much better. Our room had a great view of the race course but unfortunately was directly above the kitchen. Kitchen smells and noise drifted up and on one occasion very loud music from the kitchen. The room needed some tlc. Paintwork very shabby. The bathroom was very poky and not very clean. The toilet had nasty staining in the pan and the...

「This was the very best hotel and staff. The room was lovely. Staff were friendly, and they couldn't do enough for you. They would do anything in their power to make your stay a pleasurable experience. I would strongly recommend the stay, with the Marina literally two minutes away, and the town center a 10 minute walk away. My only problem was the food. It's not the best, and don't have the breakfast you'll be wasting your money, it has very poor quality ingredients. You'd be better off eating...

「Residents not able to sit in the back garden when a wedding taking place.」

「最低最悪です。受付のギスギスしたおばさんの偉そうな態度がすべてです。大英帝国？イギリスのプライドと信用を一気に下げた宿泊施設です。泊まらない方がいいです。」

「Parking was great. Food was excellent but we had a long wait for our dinner as there was only one chef on duty. He did his very best. All the staff were friendly and helpful. Would definitely stay there again. 」