Carbrook Vacations from ￥103,642

Easy to communicate with if any issues arose. Friendly

The apartment and facilities were great. Excellent location! A bit noisy but we weren't there a lot, so it was fine for us. One thing that could be better is the check-in process. It was quite confusing. Once we figured everything out, it was great. Staff responded quickly to questions which was appreciated.

Great location, only 5 minutes walk from cafes and the Expedition Centre. The kitchen was large and well-stocked. On the downside, the wifi was extremely slow, too slow to use it for work or meetings. Also, the apartment didn't have heat and could have benefited from maintenance. For example, the TV remote didn't work and the toilet paper holder was broken.

Great location, clean and comfortable room. Easy check in and out. Lovely staff.

One of The main reason for booking this place was the view and half of the view was blocked by a broken curtain that was 3/4 way down and couldn’t move it up or down. Also some amenities that were promised in the listing weren’t in the place such as laundry soap, sponge, and paper towels. Not such a big deal but we arrived late so had to wait until next day to buy the stuff. Weren’t very response the hosts. I told them about these problems and a couple others with no solution. 2 cooking pans scratched and not really usable. Moved a bed and was very dirty below the bed as well. For the price point I would expect better service and quality.