Everything was great and they were super empathetic. They managed challenges with my son’s timing so well and always willing to help. The entire team including security is great!
Thabani
2025 年 10 月に 2 泊滞在
2/10 (非常に不満)
mariam
2025 年 7 月 10 日
良かった点 : 清潔度
気になった点 : 客室の快適度
TERRIBLE COMMUNICATION SERVICES
Lack of communication on how to locate the hotel apartment. Receptionist weren’t professional and laughed in your face whenever you expressed your concerned with an issue. Terrible customer service and communication
mariam
2025 年 7 月に 4 泊滞在
10/10 (非常に良い)
Rochelle
グループ旅行
2025 年 5 月 23 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This is a very beautiful property within walking distance to the waterfront. It is very safe and it’s almost a park like environment. I would definitely stay again and highly recommend it to friends and family.
Rochelle
2025 年 5 月に 4 泊滞在
8/10 (良い)
Linda
家族旅行
2025 年 5 月 21 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property had stunning views from the back deck. The apartment itself was very clean, spacious and had all the facilities we required except the coffee machine did not have any pods provided which was a bit disappointing.
We couldn't open the directions link to the property and therefore found the property exceptionally difficult to find. We recommend you putting the directions in text inside the original email rather than a link.
We also found the check-in process exceptionally lengthy and disjointed. We understand the need for the security but believe if the staff were better trained, it would have taken 10 minutes instead of 45. After a long trip from Australia and difficulty find the property, a lengthy check in process was frustrating and unnecessary.
Everything else was lovely, particularly the cleanliness of the property and surrounds including the beautiful canal.
Linda
2025 年 5 月に 5 泊滞在
8/10 (良い)
Neil
出張
2025 年 5 月 17 日
良かった点 : 清潔度、設備とサービス
Clean convenient safe
Neil
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Yvonne
グループ旅行
2025 年 5 月 17 日
良かった点 : 清潔度、施設のコンディションと設備
The property was lovely. The only downside was that it was a challenge to find, as it is not clearly marked. It took a long time to find.
Yvonne
2025 年 5 月に 5 泊滞在
10/10 (非常に良い)
Ari
2025 年 5 月 1 日
良かった点 : 清潔度、客室の快適度
Erinomainen
Yksi parhaista missä olen ollut
Ari
2025 年 4 月に 2 泊滞在
4/10 (不満)
Godfrey
2025 年 4 月 29 日
良かった点 : 客室の快適度
気になった点 : 清潔度
Poor Servicd
The experience was quite disappointing. We had to switch apartments because the safe was inoperable, the sliding door wouldn’t lock, and the hair dryer was faulty.
We moved to a better apartment that we liked; however, we were disappointed that the bed sheets were not changed at all during our entire 5-night stay.
Godfrey
2025 年 4 月に 5 泊滞在
10/10 (非常に良い)
Paul
家族旅行
2025 年 4 月 19 日
良かった点 : 清潔度、客室の快適度
Waterfront Village
Most amazing location with views of the canal, table Mountain or the V&A waterfront. This is the best location in Cape Town. You are seconds away from shops, restaurants and the Mail tourist attractions are all accessible from this location.
Paul
2025 年 4 月に 4 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2025 年 4 月 17 日
良かった点 : 清潔度
Excellent location tired apartment
Central location to waterfront, excellent security, nice views. Apartment needs some improvements- leaky shower flooded bathroom each time so had to mop up the floor constantly, cigarette burns in the curtains, awkward blinds. Would stay again but not in that particular apartment.
宿泊されたお客様
2025 年 4 月に 5 泊滞在
4/10 (不満)
Kirsten
家族旅行
2025 年 4 月 11 日
気になった点 : 清潔度、施設のコンディションと設備
Other apartments in the village are better and more updated.
Kirsten
2025 年 3 月に 2 泊滞在
10/10 (非常に良い)
Ivan
2025 年 4 月 6 日
良かった点 : 清潔度、施設のコンディションと設備
The property is well set up so that one can park opposite one's flat in a secure safe place.
The staff were all friendly and extremely helpful and the security was excellent.
Ivan
2025 年 3 月に 10 泊滞在
10/10 (非常に良い)
Audrey
2025 年 4 月 5 日
良かった点 : 清潔度、施設のコンディションと設備
Audrey
2025 年 3 月に 7 泊滞在
10/10 (非常に良い)
Menjiwei Cynthia、CHICAGO
グループ旅行
2025 年 4 月 4 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I loved everything about my stay at Waterfront Village. The staff was exceptional. I felt completely safe in and around the complex. The setting was gorgeous. My accommodations were beautiful and more complete than any hotel.
Menjiwei Cynthia
2025 年 3 月に 7 泊滞在
10/10 (非常に良い)
Betty、Chicago
グループ旅行
2025 年 4 月 1 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
My husband and I traveled with friends. We liked the spacious accommodations. The one bedroom unit was cleaned daily and had all of the conveniences of home. The location, options for food, shopping, mall entertainment, and accessibility to transportation was wonderful. The marina area was a great place to stay.
Betty
2025 年 3 月に 7 泊滞在
8/10 (良い)
Axel
2025 年 3 月 29 日
良かった点 : 清潔度、客室の快適度
Axel
2025 年 3 月に 5 泊滞在
8/10 (良い)
宿泊されたお客様
2025 年 3 月 16 日
良かった点 : 清潔度、客室の快適度
Accomodation not to miss.
We would definately stay here again. The apartment was well furnished and was daily serviced. It was very clean and had a great view from the balcony. About a 10 minute walk to the centre of the V and A where a vast amount of restaurants and shops can be found.
Check in was good, friendly staff who explained everything to us about the apartment and places to go. Limited check in time a little difficult as our flight didn't arrive until 9.30.pm so had to stay at another hotel for a night.
Bathroom needed a bit of attention. Tiles on the bathside and bath pitted!