ケープ ヘンリー灯台周辺のホテル

「Great staff 」

「Horrible service 」

「The hotel was clean and the view to the beach was beautiful. The staff were rude, not friendly, and socially awkward with me. I felt racially profiled when I entered Orion’s restaurant. I made reservations for dinner and the hostess sat me at a table in the bar area. I was asked to be moved three times before I received a nice window view of the ocean. I did not feel like I was treated fairly and with respect. I would not recommend this place to black female entrepreneurs. 」

「とてもいいホテルでした。海で遊んだり、目の前」

「Everything was excellent 」

「Everything was great from the staff to the breakfast to the room . We love staying here every time we come to town.」

「Very nice hotel; staff was friendly. Breakfast was good each morning. The only thing that I didn’t like was not knowing about certain fees upfront. It’s $20 a day to park in the garage. That was not included in any of the information before booking. They also charge for one night a couple of days ahead of time, which again, was not mentioned before. Might have gone with another option had I been aware. 」

「Great!」

「The breakfast was good, all the staff was very nice we also had a nice view of the water, but the room hard floors wasn’t cleaned they should definitely clean them a little better. Overall nice place to stay.」

「Room was bright and classy! Grounds were beautiful!」

「Yes」

「The front staff said not including breakfast though I had offered breakfast via expedia. She also required me to pay for staying fee unless I had finished my payment via expedia. 」

「Everything was wonderful with the exception to maybe having coffee out all day and hot chocolate and more toilet paper and towels」

「We were only there for one night. The staff was great. Love the valet parking service. This is our 2nd time staying here. 」

「The place is nice, clean, rooms very clean. Only thing is the parking. You have a small parking area at the hotel and it fills up fast. So they did have parking attendants that would take cars across the street and park them there in a separate parking lot. Also there is a $18 fee for parking per day. Never heard of that in all the years of staying in VA beach. I had the breakfast buffet the next morning and it was good for the price and food was good also. We stayed on the 4th floor with a...

「The hotel did not disclose that the restaurant was not open. The hotel only provides coffee from 7am until 9am. The bathroom light also turns on the exhaust fan and is extremely noisy. Exhaust fan was full of lint. 」

「Wonderful location and very spacious for the price. Only issue was Pacific Ave was closed on Saturday night per festival and could not get back to parking lot. Very upset since no staff made us aware. 」

「Yes」

「Emailed the hotel 」