「Excellent property luxurious spotless with great service. Bellman and check in with Darlene went smoothly. One small problem. We asked to extend our stay one day. They agreed and said the price would be the same. The next day the bill was $200 more. I spoke with the manager and he immediately corrected the bill and to apologize gave us a breakfast coupon. Beautifully handled and much appreciated. Great hotel with lots to do in the area.」
「The bed was very comfortable. Shower was nice & hot . Restaurants were plentiful & delicious foods were available as well as entertainment & shopping at the Tuscan Village located just across the 4 lane hwy. 」
「We had a short overnight stay, but liked the quiet location in a business park. Nice quick breakfast to start the day.was clean and comfortable. Definitely recommend.」
"The fire alarm went off in the middle of the night, and things got so bad that all the guests had to evacuate outside.
Fire engines even showed up and it all started to escalate.
But the hotel didn't even apologize.
And of course they didn't refund our money.
Shouldn't they change the price of the room?"
