I stayed here with my family on a trip to Banff. The location was convenient - walking distance of to grocery stores and to the downtown, and close to the highway to get to places in Banff itself. I had a mishap where there was cleaner issue, but the owner was extremely responsive and helped resolve the situation quickly, in addition to giving us suggestions on where to go. The hot tub system was a little funky in that when I reserved a time, another person also reserved the same time in the same location showed up, but overall the views from the patio were gorgeous, and I'd definitely recommend staying here.