I love the customer service, they are so friendly and helpful, also the rooms and the amenities are very convenient
Daniel
2025 年 6 月に 1 泊滞在
10/10
Everything was amazing
Joselyn
2025 年 6 月に 3 泊滞在
10/10
Overall my experience was very good. My only issue was music selection
Trevon
2025 年 6 月に 4 泊滞在
8/10
Have coffee / fresh juice/ice cream shop.diversify restaurand. House keeping service very good.most of staff are friendly.i want to recognized Maria server at Tres Cerveza and Carlos server at Macerdo Buffet good service
Most employee are good.
Giap Luong
2025 年 6 月に 4 泊滞在
2/10
Check in staff was unkind, mean, uncommunicative and unhelpful. They also uncharged me for my son when I clearly entered his age when I reserved the room. Didn’t even allow me to speak to a manager about it. Not ok! Such a bad check in experience. Not to mention gives a bad rap for Expedia and doesn’t make me trust my reservation through them!
Mikhal
2025 年 6 月に 2 泊滞在
10/10
Awesome. Clean, staff are really awesome. Daniel, Noel addi Lopez, that are really honest and helpful. Amazing food and restaurants. Beaches are great. Morning water exercise with Jonathan and Michelle. Desserts and ice cream are so good. My favorite was hibachi and also BBQ. Will recommend to our friends and family. Thank you for your hospitality