Cambridge City Hall

We loved the room and the hotel, but the hotel was the site of a protest during our stay and hotel management did nothing to offset the disruptions (besides offering us a refund if we chose to leave - which would have been more disruptive than staying!)

Romantic and charming stay with friendly and welcoming staff

The room was very nice, the location was convent and the price was comparable to other hotel options. I do have a few complaint, one issue was the thermostats in the room. It was either running all the time and increasingly getting hot in the room at night even though I turned it down to 69. The other misfortune was the events on Wednesday Jan 27 and lack of what was going on at the hotel with the police presences, boarded up first floor and barricades out front. I felt if I was receiving texts to see how my stay was going, I surely should have received a text about the anticipated events taking place around the Graduate hotel ground along Washington street and front parking lot. Lastly, service in the Beacon was suboptimal. I waited over 20 minutes for a server to even approach me on Jan 26 and then when she did bring me a menu and took my order, she never once came back to see if I needed anything after bring the meal out from the kitchen. When I was ready for the bill, I again waited close to 20 minutes and finally asked the hostess if she could check me out.