4/10 Poor
Sydnie
Traveled with partner
Oct 11, 2023
Disliked: Staff & service, property conditions & facilities
My husband and I stayed here on our honeymoon. When we checked in, we were given a horrible room on the first floor that faced a wall. We were also next to a family with a baby who would not stop crying. When we asked for a room change, the front desk simply said "the baby will not cry for 24 hours straight" and then proceeded to tell me they could not change our room because they were "booked over the weekend". However, our reservation was from Tuesday through Saturday? I don't understand.
Then, we had a problem with the AC unit not working in our room. They brought maintenance in after 10pm to try and fix it. Luckily it was temporarily over night fix. Overall, we were not pleased with the service of this hotel and would not recommend staying here.