「This was our fifth time at Aguait, as part of our wedding anniversary trip. As Americans visiting Mallorca, it was nice to find a hotel built on the water, amongst the pines with fabulous food and people. Such a magnificent, private setting with great entertainment and such kind staff. Thank you so much for such a lovely stay.」
「Room was alright. Could be better and cleaner for a 4 star hotel and for the price. Toothbrush/paste/ shower cap not in the room, you need to specifically ask for it. Staff very friendly. Buffet breakfast okay, lots of variety. All together 3/5 for a 4 star hotel we expected more.」
「awsome stay!
beautiful facility, helpful and friendly staff, clean room and well maintained facility, great restaurant options on the premice. The only thing is they charge 100 euros erery two hours for a late checkout. Since we paid 800 euros a night, two hour late checkout could have been part of service I felt but a difference in opinion, and they have the right to charge customers!」
「Had the manager come into the breakfast room to say hello to everyone BUT my table… I brought this up at check out and her excuse was because I was eating she didn’t want to disturb - mind you the breakfast room is at MOST 8 small tables ( very intimate) while the other guests were eating she had lovely conversations with every single one of them BUT me.
Terrible terrible customer service… they pick and choose who to give great service to. Overall beautiful stunning property & would love to...