Mercure Cairns

Property class: 4

Choose dates to view prices

Near Cairns Esplanade Lagoon and Cairns Central Shopping Centre, Mercure Cairns provides a garden, dry cleaning/laundry services, and a business center. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping
The current price is ￥22,395
￥24,635 total
includes taxes & fees
Oct 16 - Oct 17

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed

A modern hotel room with a large bed, a seating area, a dining table, and a ceiling fan.

Standard Room, 1 Queen Bed

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a ceiling fan, a small table with chairs, and a view of buildings through the window.

Standard Room, 2 Twin Beds

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

A modern hotel room with a bed, a sofa, a small table, and a built-in shelf unit.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 Queen Bed

A modern hotel room with a large bed, a blue door, a bathroom with a bathtub, and a marble wall.

Loft, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a balcony with a table and chairs, and a view of greenery outside.

Executive Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (1 Queen and 2 Singles)

A bedroom with a bed, a ceiling fan, a balcony with a table and chairs, and a view of greenery outside.

Family Room, Multiple Beds (1 Queen and 2 Singles)

7.6 out of 10
Good
(8 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds

A hotel room with two beds, a ceiling fan, a TV, a small table with a chair, and a window with a view of palm trees.

Standard Room, Multiple Beds

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

You may also like

Ad
Outdoor pool, sun loungers

Mantra Esplanade

Cairns Central Business District
  • Pool
  • Parking included
  • Air conditioning
  • Gym
8.4 out of 10, Very Good, 999 reviews
The price is ￥27,484
￥27,484 total
includes taxes & fees
Oct 13 - Oct 14
Mantra Esplanade
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in Cairns Central Business District, a neighborhood in Cairns, Mercure Cairns is in a shopping district and near the beach. Cairns Marlin Marina and Reef Fleet Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cairns Esplanade. Cairns Esplanade Lagoon and Cairns Performing Arts Centre are also worth visiting. Take an opportunity to explore the area for water adventures such as scuba diving. Visit our Cairns travel guide
Map
4870, QLD, Cairns, 15 Florence Street

What's nearby

  • A city square with palm trees, a modern building, and a blue sky at dusk.
    Cairns Esplanade
    5 min walk - 0.5 km
  • A train carriage with red seats and windows.
    Cairns Central Shopping Centre
    6 min walk - 0.6 km
  • A narrow indoor market with various stalls selling jewelry and trinkets.
    Cairns Night Markets
    8 min walk - 0.7 km
  • A crowded swimming pool with people enjoying the water, a lifeguard chair, and a lifeguard tower.
    Cairns Esplanade Lagoon
    8 min walk - 0.7 km
  • Cairns Performing Arts Centre
    2 min walk - 0.2 km

Getting around

  • Cairns Station
    13 min walk
  • Cairns Intl. Airport (CNS)
    10 min drive

Restaurants

  • Villa Romana
    6 min walk
  • Boardwalk Social by Crystalbrook
    7 min walk
  • La Pizza
    7 min walk
  • Atrium
    4 min walk
  • Splash Seafood Restaurant
    6 min walk

About this property

Mercure Cairns

  • Upscale hotel near Cairns Esplanade
  • Close to Cairns Esplanade Lagoon and Cairns Central Shopping Centre, Mercure Cairns provides a garden, dry cleaning/laundry services, and a business center. Stay connected with free in-room WiFi.
  • Other perks include:
    • An outdoor pool along with sun loungers
    • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
    • Smoke-free premises, a front-desk safe, and free newspapers
    • Tour/ticket assistance, a water dispenser, and a TV in the lobby
    • Guest reviews say good things about the helpful staff
  • Room features
  • All 75 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
  • Other conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with eco-friendly toiletries and hair dryers
    • 55-inch TVs with cable channels
    • Wardrobes/closets, cribs/infant beds, and electric kettles

Similar properties

Outdoor pool, pool umbrellas, sun loungers
Novotel Cairns Oasis Resort
Cairns Central Business District
  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,000 reviews
The price is ￥27,626
￥30,389 total
includes taxes & fees
Oct 5 - Oct 6
Novotel Cairns Oasis Resort
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 3:30 AM to 11:30 PM on request

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • Elevator

More

  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The property charges 1.1 percent for credit card payments

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 30 per day

Cribs (infant beds) are available for AUD 20.0 per stay

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 15 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Rollaway bed fee: AUD 30 per day
  • Credit card charges are subject to a surcharge of 1.1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Does Mercure Cairns have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercure Cairns?

As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at Mercure Cairns on Oct 16, 2026 start from ￥22,395, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Cairns pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Mercure Cairns?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at Mercure Cairns?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Mercure Cairns provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 3:30 AM–11:30 PM on request. A fee of AUD 15 per person applies.

Where is Mercure Cairns located?

Located in Cairns Central Business District, this hotel is within a 5-minute walk of Bulmba-ja Arts Centre and Cairns Esplanade. Cairns Central Shopping Centre and Cairns Esplanade Lagoon are also within 10 minutes. Cairns Station is 13 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Mercure Cairns Reviews

8.0

Very Good

8.2

Cleanliness

7.4

Amenities

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 45 out of 112 reviews
Rating 8 - Good. 29 out of 112 reviews
Rating 6 - Okay. 28 out of 112 reviews
Rating 4 - Poor. 7 out of 112 reviews
Rating 2 - Terrible. 3 out of 112 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Helpful staff. Relaxing ambience. A reasonable price with such location - 5 mins walk to promenade
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful but the place is noisy
Stayed 7 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is low-rise and close to the road. Our room faced the road and was over the loading area, making for lots of noise in the early morning (bins being emptied and trucks making deliveries). The room was fitted out as pictured and clean. A strip on the bottom of the door would stop the light coming in from the corridor (we used a towel to block the light). The selection of tv channels was eclectic.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, with incredibly friendly and helpful staff. Good location and very nice rooms with loads of space and great bathrooms with fantastic showers!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Pleasant stay with excellent freshly cooked breakfast. Highly recommended!
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Bar and restaurant was closed WiFi awful but hotel is clean and a good location not to far of a walk to the night markets and the lagoon
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful, and perfect location
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop over for a few days in cairns. Really good central location
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great welcome at reception. Very helpful and friendly. Room was clean and bed was very comfy. Good selection of drinks available. Restaurant closed for refurb but plenty of food options nearby Evan is a fantastic host and I look forward to returning to Mercure very soon. Cheers Geraint
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, friendly
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Close to esplanade with all the eateries which was so handy for the one night
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location close to nightlife

Comfortable stay in heart of Cairns CBD. Just a walk to the pubs and restaurants.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son concerns-Wifi/internet issues.(slow) Otherwise affordable and friendly/helpful staff. Definitely coming back 👍
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Good location. Walking distance to the Esplanade
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The restaurant is under renovation, disappointing to Not have access to food / drinks around the pool. But staff were friendly and hotel in a good area close to everything.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean space
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had an awesome stay. Staff were very friendly and room was very clean and comfortable. My only negative would be we booked 2 rooms both for 2 adults and 1 child, and only had 2 bath towels in each room. Otherwise it was a great stay. We will definitely be back.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great family room with everything we needed. Close to town The lift was a little scary and may need some work
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure is well positioned, only a short walk to the Esplanade and the train station for our trip to Kuranda. The staff were lovely, we had dinner 2 nights, having the specials available on those nights which we enjoyed. We also had breakfast 3 mornings which we also enjoyed. The meals/pool area was a great place to relax. Overall we were very happy with our stay and would stay again when next visiting Cairns.
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re in Cairns it’s not for staying in the hotel. Staff was very accommodating. Rooms are smallish but clean. AC worked.
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Overall it is a great hotel. Love the large sized family room. Wifi connection on TV’s didn’t work. Unable to access Netflix’s etc in room.
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Dated, noisy but convenient location for the aquarium and night markets. I personally won't stay here again as there are plenty of other options for a cheaper price
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Clean and contemporary however. Lovely family room with adjoining bedrooms and a kitchen. Great shower. We chose it as we wanted to turn up and eat there prior to an early flight next day snd restaurant was being renovated and we had to walk out of the hotel grounds to get to the pool. Advance warning would have been nice.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Cleanliness n tudy
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities
We checkin at 2pm, room still not available. Family room is big and nice. Swimming pool is a little small.
Stayed 3 nights in Jan 2024