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Crystalbrook Bailey

5.0 star property
An eco-friendly retreat near Cairns Esplanade where travelers can relax in the garden, cool off in the outdoor pool, and savor meals at three distinct restaurants

Choose dates to view prices

Crystalbrook Bailey balances luxury and sustainability. Guests enjoy free in-room WiFi, relax poolside, or explore the nearby Esplanade. Attentive staff offers tour assistance, making it easy to discover regional attractions after breakfast or dinner at the hotel's restaurants.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is ￥16,043
￥17,647 total
includes taxes & fees
Jan 26 - Jan 27

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Urban Queen

In-room safe, desk, blackout drapes, soundproofing

Urban Queen

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Urban Master

In-room safe, desk, blackout drapes, soundproofing

Urban Master

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Urban

In-room safe, desk, blackout drapes, soundproofing

Family Urban

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 50 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Urban King

View from room

Urban King

9.4 out of 10
Exceptional
(108 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

One Bedroom Residence

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

Two Bedroom Residence

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Residence

In-room safe, desk, blackout drapes, soundproofing

Three Bedroom Residence

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 95 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Urban Twin

In-room safe, desk, blackout drapes, soundproofing

Urban Twin

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban Master Bath

In-room safe, desk, blackout drapes, soundproofing

Urban Master Bath

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Separate bathtub and shower
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Urban Balcony Queen

In-room safe, desk, blackout drapes, soundproofing

Urban Balcony Queen

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bailey Suite

Bailey Suite | In-room safe, desk, blackout drapes, soundproofing

Bailey Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
2 bathrooms
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed
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About the neighborhood

Cairns Central Business District, a neighborhood in Cairns, is home to Crystalbrook Bailey. JUTE Theatre Company and Center of Contemporary Arts are cultural highlights, and some of the area's attractions include Muddy's Playground and Reef Teach. Esplanade Lagoon and Cairns Botanic Gardens are also worth visiting.
Visit our Cairns travel guideOpens in a new window
Map
4870, QLD, Cairns, 163 Abbott Street

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Night Markets - 3 min walk - 0.3 km
  • Esplanade Lagoon - 5 min walk - 0.5 km
  • Cairns Central Shopping Centre - 8 min walk - 0.7 km
  • Reef Fleet Terminal - 8 min walk - 0.7 km

Getting around

  • Cairns Station - 13 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪La Pizza - ‬3 min walk
  • ‪Villa Romana - ‬3 min walk
  • ‪Cc’s Bar And Grill - ‬1 min walk
  • ‪Skewers Lover 炸串 - ‬3 min walk
  • ‪Grill'd - ‬4 min walk

About this property

Crystalbrook Bailey

Luxury hotel near Cairns Esplanade
You can look forward to a garden, dry cleaning/laundry services, and 3 bars at Crystalbrook Bailey. At the 3 on-site restaurants, enjoy breakfast, dinner, and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free bicycle rentals, self parking (surcharge), and an electric car charging station
  • Express check-out, tour/ticket assistance, and a front-desk safe
  • A banquet hall, luggage storage, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 217 rooms include comforts such as first-run movies and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Eco-friendly toiletries and hair dryers
  • Flat-screen TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, eco-friendly cleaning products, and first-run movies

Similar properties

Exterior
Crystalbrook Flynn
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,004 reviews
The price is ￥15,947
￥17,542 total
includes taxes & fees
Feb 6 - Feb 7
Crystalbrook Flynn

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 12 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Arte
  • CC's Bar & Grill
  • Pachamama

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per day

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence

Frequently asked questions

Does Crystalbrook Bailey have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:00 PM.

How much does it cost to stay at Crystalbrook Bailey?

As of Jan 18, 2026, prices found for a 1-night stay for 2 adults at Crystalbrook Bailey on Jan 26, 2026 start from ￥16,043, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystalbrook Bailey pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 12 per day. Limited spots are available.

What time is check-in at Crystalbrook Bailey?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crystalbrook Bailey?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Crystalbrook Bailey located?

Located in Cairns Central Business District, this luxury hotel is within a 5-minute walk of Jute Theatre and Cairns Esplanade. Kick Contemporary Arts and Center of Contemporary Arts are just steps away. Cairns Station is 13 minutes by foot.

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Reviews

Crystalbrook Bailey Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 697 out of 984 reviews
Rating 8 - Good. 201 out of 984 reviews
Rating 6 - Okay. 47 out of 984 reviews
Rating 4 - Poor. 22 out of 984 reviews
Rating 2 - Terrible. 17 out of 984 reviews

Reviews

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Super nice comfortable room.Great secured parking
Stayed 2 nights in Jan 2026

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful and accommodating staff
Stayed 1 night in Dec 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic experience. The rooms are beautiful with upscale amenities. Extremely clean and friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Abbie

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, super clean, gorgeous hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly and welcoming staff. Loved it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Paulito

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean Hotel close to Restaurants and town.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sophie

Beautiful room and ammenities. Comfy bed and enjoyed the tea and view
Stayed 2 nights in Dec 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and great room
Stayed 3 nights in Oct 2025

8/10 Good

HUIWEN

Liked: Cleanliness, amenities, property conditions & facilities
clean room
Stayed 1 night in Dec 2025

8/10 Good

Alexander Louis

Liked: Amenities, property conditions & facilities
Amazing location and space. Reception extremely friendly and advised great local recommendations. Only thing we found was room maintenance could be improved e.g grout of tiles was brown when meant to be white, bit of limescale etc. Also our room wasn’t cleaned during our stay, towels not changed etc. We would however definitely restay!
Stayed 2 nights in Jan 2026

10/10 Excellent

Tasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel, location was perfect, amenities were great and the staff were always pleasant. Thanks for a wonderful stay!
Stayed 5 nights in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room & was in a beautiful condition on arrival. Highly recommend this accommodation.
Stayed 1 night in Oct 2025

10/10 Excellent

Alysha

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious rooms. Our suite included a number of small appliances, like a toaster and iron, and included laundry detergent, which we found very useful. They even left a couple of small cartons of milk in the fridge for us. The pool and happy hour was great as well!
Stayed 3 nights in Dec 2025

10/10 Excellent

Rainier

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay. The bed and pillows were very comfortable! And excellent service from the staff if I needed something. Great location — so close to the esplanade lagoon and marina. I highly recommend this hotel. There are 2 pools in the property and a sauna too!
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful and very clean. The staff were corteous, helpful and friendly. My room was spotlessly clean and had everything I needed for the perfect stay! The hotel and room looked better than the photos and far exceeded my expectations. If I am ever lucky enough to visit Australia again I will definitely be back.
Stayed 4 nights in Nov 2025

10/10 Excellent

Riza

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean,spacious. Tea and coffee Nespresso very good. Gym and pool facilities very good. The food at the pool was very nice. Friendly service at reception and restaurant.
Stayed 5 nights in Nov 2025

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay. Modern with all the creature comforts. Definitely recommend this hotel. We're locals and love going to this hotel.
Stayed 1 night in Aug 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Room was modern and clean.
Stayed 4 nights in Sep 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the customer service and the rooms 👌
Stayed 1 night in Sep 2025

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crystalbrook Bailey was clean, comfortable and convenient. We would stay here again. I felt that we had a luxury hotel experience for an amazing value.
Stayed 4 nights in Sep 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great little surprise - great value and location is second to none with cairns shopping and dining areas an easy and safe walk - will definitely be back
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Nice check in experience and great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Omar

Liked: Amenities, property conditions & facilities
Great staff and amazing location
Stayed 4 nights in Jun 2025

8/10 Good

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend Crystalbrook Bailey for it’s convenient location, cleanliness and great customer service. Only downside would be the pool which is located in the restaurant and is quite small, the other pool is located in the residential building nextdoor to the hotel so is abit of a walk away.
Stayed 3 nights in Oct 2025

10/10 Excellent

Joanne

Liked: Amenities
The bed was utterly sumptuous and the toiletries were spa like. The reception staff were so helpful and accommodating- we were leant umbrellas when it rained and they arranged with housekeeping for our room to be cleaned at 10:30 am every morning so we could come back after lunch and relax. We stayed for 14 nights and could have happily stayed longer.
Stayed 14 nights in Oct 2025