The check in process was annoying to start with, but I won’t get into that. We were two couples traveling together for our final 9 nights in Costa Rica to relax at Flamingo Beach. We rented a condo as we love to cook. The first disappointment was that the condo kitchen had nothing, but an almost empty salt shaker. We had to buy salt pepper, sugar, spices, oil, paper towels, etc. Once we stocked the kitchen to cook a meal we found the oven would only cook on 1 temperature. You couldn’t warm anything and you couldn’t bake anything unless you wanted only 350 degrees, no warmer or cooler. Management said the oven was designed for only one temp. The condo was so poorly supplied, we were shocked. The shower in our bathroom had not just a drip, but running water leaking from the faucet constantly. We reported this and we’re told they wouldn’t be fixing it during our stay because it would mean tearing the wall out. We booked this condo 7 months in advance,, not sure why it wasn’t repaired before our arrival. Management was fully aware of the problem. The bathrooms had 1 hotel size shower soap and shampoo, 1 roll of toilet paper, and shaggy stained bath towels. When we asked for more toiletries and toilet paper, management told us the owners of the condo supply only the essentials. Silly me, I consider toilet paper an essential. We had to go buy a bar of soap and a supply of toilet paper. We were offered one maid service during our stay to change sheets and tidy up. When we turned the bed down that night we found that the maid had put on threadbare sheets with 2 large rips in them and laid out replacement towels more ragged than before. When I reported the torn sheets to management I was told the bed would be redone. No one ever came to do that, we did find other sheets and made the bed ourselves. For a 9 night/10 day stay, I feel like we were taken for a ride being treated like we were. The condo is furnished with towels that I would only use for our dog at home, and what sort of place doesn’t provide at least salt and pepper or toilet paper to their guests?
The condo complex was nice and I’m sure there are other rentals there that were nicer than ours, I just cannot recommend this particular condo to anyone.
