CGSFO Dog Area

Staff was top notch and so helpful. We appreciated all the tips and friendly advice. We needed luggage storage before and after our stay which was such a help. Our room was larger than expected w fantastic bathroom. The beds were very comfortable. Great location. Very close to Space Needle & Chuhuly Glassworks. We got takeout burgers from Dick's right across the street. Tasty & cheap bite. There were some homeless people at their entrance & around Space Needle but no problems. Will definitely stay hete agakn and highly recommend. A huge thank you to Patrick too.

Beautiful hotel. Staff goes above and beyond to welcome you and to make sure you are comfortable and completely satisfied.

Overall, our hotel experience was excellent—from valet parking to the front desk, and even the room amenities. Unfortunately, our visit to the restaurant left us with a very different impression. The restaurant offers a beautiful city view, which is no doubt why it’s so highly rated. While my mother (age 80) and I patiently waited for our brunch, two window tables opened up. My mother asked if we could move, so I approached the hostess. After she checked with the manager, our request was denied. When I asked to speak directly with the manager, he approached us without even a polite greeting and instead began with, “You want to speak with me?” I explained that this was the only day during our four-day stay when we could enjoy the restaurant and that we’d love to move to a window table to take in the view. His response was that window seating requires a $50 reservation fee and that switching tables would “confuse the staff.” To me, it seemed unreasonable to prioritize staff convenience over a guest’s request—especially since those two window tables remained empty for the entirety of our meal. This left us with an extremely unpleasant dining experience. I’ve stayed at many top-rated hotels around the world, and one consistent hallmark of luxury hospitality is that staff strive to accommodate guests whenever possible. Here, every other hotel staff member we encountered went above and beyond, but this manager ruined it