We had a great stay for our wedding week with our family and children.
The house is really nicely built and well equipped with just about everything you could need for a family with all sorts of kids toys, games and amenities.
Our only complaint which we found really unfortunate for such a beautiful home is the lack of basic maintenance on the property.
- There were lights not working in just about every room.
- The water in the bath has a strong brown tinge and contains some kind of sludge, I had to scrub the sludge off the bath and kids toys every time we drained the water after washing the kids. The property is on tank water so maybe an issue with the supply although we didn't note the same issue with any of the other taps.
- The water filter in the kitchen is disconnected, presumably it's blocked because of the tank water (There's a note next to the filter tap saying that the water sometimes takes 1 minute to flow from the filter which would suggest a blocked filter) however when you check the filter underneath the sink it's disconnected entirely. This was obviously a concern for us following our note above on the bath water.
- The aircon remote in one of the rooms had a broken screen meaning you couldn't set or operate the aircon
- In general the house was clean but the toy cupboard was disgusting and needs a really good clean
- The trampoline, despite being in good condition in the photos is completely destroyed. There's holes in every part of the net and the crash pad around it is filled with holes as well. I'm not exaggerating when I say our 2 year old nearly split his head open on a timber post that's situated right next to the trampoline when he fell through a hole in the net but I just managed to catch him as he fell out. This absolutely needs to be either removed or replaced. We just replaced the net and pads on our trampoline of the same brand at home and it cost us less than $350.
All this being said, we had a great stay, and the property is beautiful. I partially feel like 3 stars overall is a little harsh but there were just too many small issues to not make note of them (Quite a few that I haven't mentioned here).
I hope that this review doesn't put people off booking the property in future as it would be so simple and cheap to rectify these issues and have a 5 star property again in no time but I just wanted to recount our experience in the hope that the smaller details are taken care of in future.
Thanks again!
