4/10 (不満)
Chris L.
2025 年 2 月 6 日
気になった点 : 清潔度
Great location but numerous problems with the accomodation
We recently stayed here in Jan 2025 and while the location is great —just a short walk to the beach—and communication with the property managers was prompt and professional, our experience was unfortunately impacted by numerous issues with the listing.The property was not as advertised listing a king bed and fans in all rooms both of which were not true.The Aircon runs at over 70db when in use making it very disruptive and impossible to use at night time.All the windows were locked (in the closed position except one in the kids bedroom that was locked open) resulting in limited fresh air.There was black mould in the ensuite (which was cleaned within 24 hrs of us reporting it)And the carpets and rugs in the bedrooms all felt dusty/musty.While the managers were communicative and resolved the fan issue (in a few days) and they cleaned the visible mould, the 15% refund provided feels inadequate. It does not fully account for the listing discrepancy, disruption, or the dissatisfaction that this property delivered.I would recommend future guests double-check details and resolution of these issues before booking.
Chris L.
2025 年 1 月に 6 泊滞在