Guinness Arms

Property class: 4.5

Choose dates to view prices

Reviews

9.6 out of 10
Exceptional
Take advantage of a terrace, a coffee shop/cafe, and a garden at Guinness Arms. The on-site restaurant, Beer Garden, offers lunch, dinner, and garden views. In addition to a bar, guests can connect to free in-room WiFi.

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Housekeeping

Room options

View all photos for Design Double Room, 1 King Bed

A hotel room with a bed, pillows, a bedside table with a lamp, a bathroom with a toilet and sink, and framed pictures on the walls.

Design Double Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Double Room

A hotel room with a bed, pillows, a bedside table with a lamp, a bathroom with a toilet and sink, and framed pictures on the walls.

King Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Lulu Guinness)

A four-poster bed with a canopy, two bedside tables with lamps, a chair, and a window with a view.

Suite (Lulu Guinness)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (King Bed, Bunny Guinness)

A bedroom with a large bed, multiple framed botanical prints on the wall, a standing lamp, and a floral-patterned armchair.

Superior Room (King Bed, Bunny Guinness)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Bury St Edmunds is home to Guinness Arms. West Stow Country Park and Anglo Saxon Village and Mildenhall and District Museum are cultural highlights, and some of the area's landmarks include Suffolk Regiment Museum and Moyse's Hall Museum. Fuller's Mill Garden and Larkwood Trout Fishery are also worth visiting. Visit our Bury St Edmunds travel guide
View more Inns in Bury St Edmunds
Map
IP28 6PS, England, Bury St Edmunds, The St

What's nearby

  • West Stow Country Park and Anglo Saxon Village
    3 min drive - 2.4 km
  • Larkwood Trout Fishery
    6 min drive - 6.4 km
  • Fuller's Mill Garden
    7 min drive - 6.0 km
  • Lackford Lakes
    8 min drive - 6.0 km
  • Royal Worlington & Newmarket Golf Club
    9 min drive - 10.1 km

Getting around

  • Kennett Station
    11 min drive
  • Cambridge (CBG)
    24 min drive

Restaurants

  • McDonald's
    5 min drive
  • Angel's Cafe
    8 min drive
  • The Half Moon
    5 min drive
  • Liberty Club
    14 min drive
  • Rumbles Fish Bar
    7 min drive

About this property

Guinness Arms

  • Luxury inn
  • Consider a stay at Guinness Arms and take advantage of a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, Beer Garden, offers lunch, dinner, and garden views. Free in-room WiFi and a bar are available to all guests.
  • Other perks at this inn include:
    • Free self parking
    • An electric car charging station, outdoor furniture, and smoke-free premises
  • Room features
  • All guestrooms are individually furnished, and offer comforts such as furnished patios and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
  • Extra conveniences in all rooms include:
    • Bathrooms with designer toiletries and showers
    • Wardrobes/closets, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Beer Garden

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Is Guinness Arms pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Guinness Arms?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Guinness Arms?

Check-out is at 11:00 AM.

Where is Guinness Arms located?

Situated in Bury St Edmunds, this luxury inn is within 3 mi (5 km) of West Stow Country Park and Anglo Saxon Village, Fuller's Mill Garden, and Lackford Lakes. Larkwood Trout Fishery and Hawker Pool are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Guinness Arms Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 33 out of 41 reviews
Rating 8 - Good. 7 out of 41 reviews
Rating 6 - Okay. 1 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WOW - absolutely stunning

We stayed here for 2 nights recently and was blown away with the accommodation. The Guinness Arms had just gone throigh major renovations and we were lucky to be one of their first few guests. From the moment I booked the service we received was amazing, the room was stunning. They have clearly put a lot of time and thought into the rooms, the finnish is amazing - to be honest we didnt want to go home. We only had breakfast there but that was really nice and the staff were ao friendly. We had drinks in the bar during the evening and the manager was great at knocking up a cocktail for me.
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend getaway

Great.... modern clean room with tea/coffee facilities Obliging staff ..nice bathroom with good power shower .. we ate in the pub which was lovely .. Only downside was no breakfast due to Covid restrictions ... recommended
Stayed 2 nights in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were lovely and excellent service/food for dinner
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A socially distanced thumbs up!

Fabulous room, friendly staff, basically all you could want from a stay.
Stayed 3 nights in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well refurbished pub

Very nice room at this recently refurbished pub. Rooms have separate access, food was also excellent and gardens were very attractive. Loads of parking too
Stayed 3 nights in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En route to

Warm welcome and lovely room. Evening meal delicious and served promptly and attentively. Will return if travelling this way
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay in a great location. Staff were friendly and we felt very safe.
Stayed 1 night in Sep 2020
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness

Disappointed

Rooms nicely decorated and quiet. The restaurant looks lovely and dinner was delicious with a very attentive staff. Now for the cons: advertising some rooms as having a private courtyard but there is no direct access to it from the room, you share it with several other rooms and it is in full view of the restaurant entrance and its garden(full of customers) so no privacy whatsoever.Big signs in rooms indicating they had deep cleaned them as per Government guidelines, that is not true. Dust everywhere: lamp on desk, coffee tray,etc. Small make-up mirror on desk covered in smudged marks and when opening the hardback folder containing hotel information we found a used blue face mask crunched up inside, upon calling reception about it someone came removed said mask with their bare hands, barely uttered a sorry, and left the same folder. Despite featuring as a 4.5 stars hotel, there is no safe in the room to keep valuables and no minibar. The bathroom is minuscule.
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful. The food was gorgeous. The staff are really attentive and can’t do enough for you. We can’t wait to go back.
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant and comfortable stay

We stayed one night in a Design Double Room, which was in a newly built separate annex next to the pub. It was nicely decorated and furnished. The room name was "Walter" and inside were interesting photos with explanations related to Walter Guinness, 1st Baron Moyne. Bed was comfy. The room was quiet. En-suite was compact but functional and the water for the shower was nice and hot. Due to Covid measures, there was no breakfast (which we knew about beforehand, both from the Hotels.com web site and also from a prior message sent to us from the hotel staff). We did not eat in the pub's restaurant, but we did have a drink in the pleasant surroundings of the bar area in very comfy armchairs. efficient table service - no ordering at the bar. The car park is massive and there is 1 charging point for an electric car. There is a lot of seating outside and also a good looking children's play area.
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

Easy check in, lovely clean room, great shower in bathroom, service by all the staff was excellant even though they were very busy as it is table sevice only at the moment. We had food in the restraunt which was very nice.
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent in all areas.

Really nice gastro pub, spotless rooms and amazing staff. Perfect for us, would happily return.
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but noisy room

Lovely place with nice terrace, the room is beautiful. However the noise from the room upstairs was very annoying,kids running around and couple arguing...
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & great room. Lovely pub with lovely evening meals menu, due to circumstances (covid) breakfast wasn't back yet, but that didn't affect us, water, tea & coffee available in the room. Friendly & helpful staff. Inside & out all well kept, clean & maintained. Large car park, terrace & gardens with a play area all kept neat & tidy.
Stayed 2 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Beautiful and unique rooms, immaculate and gorgeous setting
Stayed 3 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Fabulous and Friendly

Fabulous and friendly staff and management, we came here for a weekend away and I couldn’t recommend highly enough...for us the mattress was too soft, but The Guinness Arms is an exceptional place to stay
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Beautiful renovated old pub with very pleasant accommodation. Good food. Highly recommend.
Stayed 2 nights in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern rooms tastfully decorated, great shower, fantastic staff, good food, and plenty of parking!
Stayed 4 nights in Jul 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very very good

Fantastic rooms, very new. Some of the pictures on the bedroom wall were a bit spooky and old fashioned. Very nice place. Staff extremely friendly. Menu a bit limited but food quality was superb. Would definitely stay again.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very comfortable and ideally located Hotel.

The location of Guinness Arms was perfect, just outside Bury St Edmunds, and within easy reach of Thetford Forest, Elveden, Newmarket, Cambridge and Norwich. The boutique room was tastefully furnished, and each room bearing the name of a 'Guinness' family. The restaurant, which has recently been refurbished, is large and very welcoming and the food outstanding, and pleased to say, locally sourced. As for the management and staff, we can't praise them enough for their personal service, attention to detail and pleasantness. Already planning to return, when possible.
Stayed 5 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Wonderful renovation of a beautiful old pub alongside new rooms. Decor, food, drink, staff, bedroom and bathroom were first rate. Only little niggles were no bin in the bedroom and only one English breakfast teabag on the tea tray.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great peaceful boutique hotel with amazing pub

Great welcome and receptionist booked table with no problem and loved food and drink on the evening. Rooms are beautiful very clean and comfortable. Check out was swift and excellent value for money
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommendation

I absolutely loved the decor. Place was really clean and in good condition. Excellent service. Good breakfast.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Damaging cost cutting.

We stayed for one night, the room was really nice, quite small but okay. Toiletries were cheap and nasty though considering they are a boutique hotel. We could hear every footstep or drawer or door from the room above. We could hear talking, Not really what I would expect and certainly not acceptable to have so little privacy. Food in restaurant was excellent, no seats in bar which was a bit of a shame when we arrive, had to buy drinks and go to our room to drink them. Breakfast was nice but choice was limited. Wouldn’t stay here again and have stayed in much nicer four star hotels.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning room and pub. Room was decorated beautifully and pub is cosy, welcoming and really well refurbished. Great food, staff couldn't be more helpful. Will definitely be staying again. Highly recommended, i often shy away from pub/b&b to stay in bigger hotels as ive had a few disappointments when you get there and it's not as nice as the pic. The Guinness arms is better than the pics, wel with a try, you won't be be disappointed.
Stayed 1 night in Dec 2019