2/10 (非常に不満)
Meredith、Victoria
2018 年 7 月 23 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
AVOID AT ALL COSTS!!!!!!!!!!!
A terrible experience and a holiday ruined. We arrived to find a man in the house who could not speak English and did not know we were arriving. The owner said he would be leaving after he put the towels away however he came back on another occasion, did not knock and just walked inside. The house was FILTHY!!!!! The sheets had obviously been slept in and I had to go and get some clean ones late at night so the kids could go to bed. My husband had to scrub the toilet. The man was standing in the shed outside looking wistfully at the house each time we left which made us feel so uncomfortable. He was back inside before we had fully vacated and his groceries arrived at 8.30am on a Sunday morning. So much for a sleep in! The owner stopped answering his phones and Wotif was hopeless. 3 hours on the phone only to be cut off twice with nothing resolved. AVOID AVOID AVOID.
Meredith
2018 年 7 月に 3 泊滞在